Sr. Quality Assurance Manager

About the Job

The Lifetime Value Co. is looking for a Sr. QA Manager to join our Quality Assurance team. In this remote role, you will lead a team of QA Analysts responsible for delivering high-quality software while continuously improving the efficiency, speed, and effectiveness of quality assurance through automation and AI.

As a Sr. QA Manager, you will be responsible for building a high-performing team that embraces modern testing practices, leverages AI to eliminate repetitive work, and continuously improves testing quality and delivery performance. You will work closely with Engineering and Product teams to ensure quality is built into every stage of the software development lifecycle.

We are looking for a leader who combines strong people leadership with technical excellence, embraces AI as a daily productivity tool, and continuously challenges traditional QA practices to maximize business impact.

What You Will Get to Do
Team Leadership & Talent Development

- Lead, mentor, and develop a team of QA Analysts through coaching, regular feedback, and career development.

- Foster a high-performance culture centered on ownership, accountability, collaboration, and continuous learning.

- Help team members grow their technical, automation, and AI capabilities.

- Establish high expectations for quality, execution, and professional growth.

Quality Execution

- Own the successful execution of testing activities across multiple products and initiatives.

- Ensure appropriate test coverage through effective test planning, exploratory testing, regression testing, and risk-based testing.

- Drive quality throughout the software development lifecycle by partnering closely with Engineering and Product teams.

- Ensure releases meet established quality standards before production deployment.

AI-Driven Quality Engineering

- Champion the adoption of AI across the QA team to improve productivity, test quality, and delivery speed.

- Coach QA Analysts on effectively using AI tools to accelerate test design, exploratory testing, defect analysis, root cause investigation, documentation, and test automation.

- Continuously evaluate emerging AI capabilities and identify opportunities to improve QA workflows.

- Ensure AI-generated outputs are validated through critical thinking and engineering judgment.

- Promote responsible AI usage while protecting sensitive information and maintaining quality standards.

Automation & Continuous Improvement

- Expand automated regression coverage by identifying the highest-value automation opportunities.

- Partner with Engineering teams to improve CI/CD testing practices.

- Reduce repetitive manual testing through automation and AI-assisted workflows.

- Continuously improve testing processes to increase efficiency, consistency, and release confidence.

Delivery & Operational Excellence

- Plan and coordinate QA activities across multiple projects.

- Balance priorities, timelines, and team capacity to meet delivery commitments.

- Identify risks early and proactively remove blockers.

- Drive predictable execution while maintaining high-quality standards.

Metrics & Continuous Improvement

- Monitor team performance through quality metrics including:
- Automation coverage

- Escaped defects

- Defect trends

- Test execution effectiveness

- Release quality

- Use data to identify opportunities for continuous improvement.

- Encourage experimentation with AI-driven productivity improvements and measure their impact.

Cross-functional Collaboration

- Partner with Engineering Managers, Product Managers, Designers, and Developers to ensure quality is a shared responsibility.

- Communicate testing progress, quality risks, and recommendations effectively.

- Help development teams adopt practices that improve software quality from the earliest stages of development.

What You Bring to the Table
Leadership

- Experience leading and developing high-performing QA teams.

- Strong coaching