Sr Manager, HR Systems & Operations

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr Manager, HR Systems & Operations based in the United States.

This is a senior HR operations and technology leadership role responsible for the reliable administration and continuous improvement of core HR systems and processes.
You will oversee HR technology, data, and workflows supporting payroll, benefits, talent management, compliance, and the full employee lifecycle.
The role combines hands-on systems expertise with people leadership, operational execution, and cross-functional partnership.
You will work closely with HR, IT, Finance, Payroll, Legal, and external vendors to resolve issues and strengthen operational controls.
A major focus will be maintaining accurate, secure HR data while identifying opportunities to automate workflows and reduce manual effort.
You will also lead reporting, compliance administration, employee lifecycle processes, and service delivery across a broad HR operations portfolio.
Success will be measured through system accuracy, operational reliability, compliance, process improvements, and stakeholder satisfaction.

Accountabilities:
- Lead day-to-day administration of HR systems, including configuration, troubleshooting, user setup, training, support, access management, and permissions.

- Manage an HR technology portfolio that includes HRIS, recruiting, learning, employee engagement, workforce planning, compliance, and related HR platforms.

- Coordinate system integrations, testing, implementation, monitoring, troubleshooting, and data-flow validation across HR and business applications.

- Maintain HR data integrity by reconciling information across HRIS, payroll, benefits, and Finance systems, conducting recurring audits, and resolving discrepancies.

- Manage HR systems access controls, approval workflows, security protocols, and vendor escalations in partnership with IT and other stakeholders.

- Maintain SharePoint and employee-facing HR intranet resources, including content, permissions, organization, navigation, and user support.

- Monitor system performance and recurring issues and coordinate timely resolution with internal teams and external vendors.

- Oversee new-hire onboarding activities, including employee data entry, Form I-9 verification, communications, and coordination across HR, hiring managers, IT, Finance, and Payroll.

- Manage employee offboarding processes, including HRIS transactions, access and equipment notifications, final documentation, benefits, payroll coordination, and completion tracking.

- Coordinate immigration and work-authorization administration, including documentation, case milestones, renewals, deadlines, employees, managers, counsel, and vendors.

- Manage employee relocation processes, including vendor coordination, approvals, communications, reimbursements, and supporting documentation.

- Review and process employee action forms and maintain accurate employee changes across HRIS and downstream systems.

- Administer required employee training programs, maintaining assignments, completion records, reminders, and escalation reporting.

- Document and maintain HR operations procedures to support consistent, compliant, and timely execution.

- Identify opportunities to streamline workflows, reduce manual work, improve accuracy, and measure the impact of process improvements.

- Research and resolve employee and stakeholder inquiries related to HR systems, policies, records, and operational processes.

- Support benefits administration, including enrollment activities, employee transitions, reconciliations, communications, and issue resolution.

- Produce recurring and ad hoc HR reporting covering headcount, hiring, turnover, payroll, benefits, compensation, and other workforce metrics.

- Build and maintain dashboards and reporting tools that provide accurate, actionable insights for HR and business leaders.

- Conduct