Solutions Engineer – Pricing Technology & Automation

Who we are

We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.

We are Worldwide Clinical Trials , and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way.

Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.

Why Worldwide

We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!

SUMMARY: Implement, configure, and maintain the pricing tools and automated systems used in the management and delivery of Commercial Solutions initiatives, meeting business and technical specifications by contributing at all stages of the software development life cycle. This role delivers specialized development and integration expertise including VBA, SQL, Power Query, API, and Microsoft Power Platform to advance the REBOOT Pricing Strategy, drive pricing tool modernization, and lead process automation efforts. The position is focused on strategic delivery and future-state modernization rather than legacy operational ticket support.

RESPONSIBILITIES:
Tasks may include but are not limited to:

- Ensure pricing tools and production systems function to meet service level agreements by analyzing and resolving issues, including implementing bug fixes in alignment with SOPs and established governance processes.

- Design and implement software solutions to meet business requirements, including data integration, automation, monitoring, and reporting across a variety of platforms, tools, and languages (VBA, SQL, Power Query, API, Power Platform).

- Lead the technical execution of pricing tool modernization and consolidation efforts in support of the REBOOT Pricing Strategy initiative.

- Support the Project Manager and other functions with the production and review of specifications, plans, reports, and technical documentation throughout system development and support.

- Review and translate User Requirements Specifications into technical designs appropriate for pricing tool and automation solutions.

- Prepare, review, and approve design and integration documentation for pricing systems and cross-functional data flows.

- Perform coding and configuration to meet delivery timelines, fulfill business and technical requirements, and align with SOPs.

- Perform formal code reviews and informal unit testing to meet delivery timelines and maintain solution quality.

- Complete Traceability Matrices and maintain audit-ready documentation as required.

- Work closely with Strategic Finance, Proposal Management, Contracts, and Commercial Operations to define and coordinate integration processes between systems and vendors (e.g., Salesforce, Certinia).

- Interact and communicate effectively with project teams in both technical and non-technical terms to determine requirements, configuration needs, and acceptance criteria.

- Write and execute scripts as required to meet delivery timelines.

- Support Test Analysts and business users during formal testing and quality review.

- Perform QC checks of manual data edits and other tasks where required to protect data integrity.

- Assist in the investigation and resolution of issues and/or incidents affecting pr