Solutions Consultant- Swag
Location
Remote – U.S.
Compensation
We feel passionately about transparency in compensation. Total compensation for this role is market competitive, offering a base salary range of $80,000-$95,000 with a performance bonus.
Swag That Makes People Smile
At Snappy, swag isn't a table full of branded pens and cheap tote bags. It's a carefully curated, beautifully packaged gift. The kind that makes someone stop and say "wow, they actually thought about this."
We partner with Enterprise customers to design branded merchandise that people genuinely want to wear, use, and keep. Elevated product. Intentional design. A delightful unboxing experience from the moment the box arrives. That's the standard we hold ourselves to, and it's what sets Snappy swag apart from the tradeshow giveaway world.
If you've spent your career moving high volumes of inexpensive items, this role probably isn't the right fit. But if you know what it feels like to build something truly special, the kind of swag that becomes someone's favorite hoodie or the kit their team still talks about, this could be for you.
About the Role
Snappy is looking for a Solutions Consultant - Swag to join our Swag team.
In this role, you will own the customer relationship end-to-end for Enterprise swag programs; from the first ideation conversation through final delivery. You'll work closely with our GTM team, working alongside Account Executives and Customer Success Managers to bring complex programs to life for some of the world's most recognizable brands.
This is a high-autonomy, high-visibility role: you'll be the person customers trust to get it right, and the person GTM leans on to make swag a competitive advantage. We're looking for someone with real branded merchandise expertise. That means an eye for a great product, the ability to turn a vague brief into a program that spreads smiles and looks incredible, and a knack for knowing what suppliers (in or outside the industry) will deliver. You should be comfortable in ambiguity, energized by a fast-moving environment, and genuinely excited to use AI and modern tooling to work smarter and move faster.
You Will
- Own the customer journey for swag programs in collaboration with the GTM team: from kickoff through ideation, product sourcing, mockups, sampling, quoting, and order placement
- Lead ideation sessions: translating customer business goals, brand guidelines, audience, timeline, and budget into concrete, executable product concepts
- Curate elevated product concepts in partnership with our Swag Operations team, including factory-direct and fully custom options that go well beyond the catalog
- Build compelling visual presentations and proposals in collaboration with the Swag Operations team: designed to excite customers and move programs forward
- Manage multiple concurrent opportunities across the Enterprise customer base, keeping each on schedule, on spec, and on budget
- Partner closely with our GTM team attending pipeline reviews, shaping bulk swag opportunities early, and being the resource they actively request on every swag conversation
- Partner with our Swag Operations team to build a network of high-quality supplier relationships, giving Snappy access to better products, faster timelines, and creative options others don't have
- Leverage AI tools to increase throughput, accelerate research, and deliver a better customer experience
- Collaborate with our internal Swag Operations team on sourcing, pricing, and production execution
You Have
- 4+ years of distributor-side experience in the branded merchandise or promotional products industry. You've quoted, sourced, and managed programs directly and independently.
- A depth of knowledge on the supplier network: people who call you back, offer early access, and go the extra mile because of the relationship you've built, from catalog to custom and factory-direct
- A track record of managing complex, multi-deliverable programs from brief to delivery, wi