Services-Project Manager

SpecterOps is looking for an experienced Project Manager to support our world-class Services team and clients. A successful candidate will have excellent business acumen and be passionate about working in a fast-growing company, helping to build great delivery capabilities. In addition, they will be well-organized, self-directed individual with familiarity working for a service-based organization. Experience working in the cyber security industry a plus but not required. 

We're looking for candidates who our passion and want to help us build world-class delivery and development teams. This position will include management of customer security engagements and internal company efforts. 

Salary Range: base salary annually, commensurate with experience.  

- Mid-level:  $115,000 - $140,000 

Location:  This position is remote, based in the U.S. with optional travel quarterly for in person company events and other ad hoc meetings. 

- Candidate must be authorized to work and reside in the United States; we do not currently sponsor immigration visas.  

Responsibilities  

- Manage Services projects, resource management, and customer relationships

- Maintain project information in various project management tools (Kantata, Jira, GitHub, Confluence, etc.)  

- Assist account managers in customer relationship management and advocacy

- Schedule and lead meetings such as internal kick-off, client-facing kick-off, retrospectives, client satisfaction, and resource allocation

- Manage project execution ensuring key milestones deadlines are met and deliverables are captured throughout project and development lifecycle

- Report on company and Services performance metrics

- Setup and tear down internal infrastructure used for service delivery according to documented procedure

- Generate planning phase documents and coordinate completion with project lead

- Coordinate project documents that require customer feedback or approval through to finalization

- Purge customer data from information systems according to data retention policies

- Communicate employee and customer feedback, concerns, and successes to leadership

- Proactively identify, communicate, and resolve obstacles at the lowest-level possible

- Manage ad-hoc customer requests related to Services project delivery 

Requirements:   

- 3-5+ years of Project Management experience in a consulting environment

- Demonstrated understanding of project management concepts (predictive, agile, etc.)

- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

- Demonstrated skills in multitasking, time management & organization to effectively engage and contribute to multiple, simultaneous projects

- Strong communication and interpersonal skills

- Experience managing and analyzing metrics and financials in a consulting or technical environment

- Strong technical skills, including the ability to follow offensive and defensive security assessment practices 

- Ability to successfully complete a criminal background investigation  

- Desire to embody our core values of passionate curiosity, consistent improvement, empathy, sustainability, humility, and empowerment through transparency 

Nice to have   

- Bachelor's degree in a business, communications, or technical field

- Demonstrated experience in account management

- Experience in technical writing

- Experience supporting security projects (i.e. penetration testing, red team operations, compromise assessments)

- Experience in managing software development and engineering projects across the full lifecycle including architecture, development, testing, deployment and maintenance

- Experience with facilitating planning sessions, backlog refinement and retrospectives

- Previous management experience in a fast-paced, high growth environment.

- Experience with customer management, project management and financial ma