Solutions Consultant

About Inspectorio Inspectorio is the leading AI-powered supply chain platform optimizing performance, building resilience, and providing intelligence across production chains for global brands, retailers, and their multi-tier suppliers. Our innovative platform seamlessly connects and digitizes supply chain processes to optimize decision-making, while providing real-time visibility and control over production chain operations. Today, Inspectorio is used by over 12,000 customers, including some of the largest brands and retailers in the world. About the role At Inspectorio , ourSolutions Consulting teamis instrumental in driving the success of our customers and revenue growth. We partner with global brands, retailers, and manufacturers primarily in theretail and apparelindustries to deliver tailored solutions that help them scale their quality, sustainability, and compliance initiatives. As aSenior Solutions Consultant, you will lead end-to-end implementation engagements, combining business acumen, technicalexpertise, and industry knowledge to serve as a trusted advisor for our customers.You’llwork cross-functionally to ensure the seamless delivery and adoption of Inspectorio ’splatform and continuously improve our delivery process. What you'll do End-to-End Implementation & Client Advisory - Own the full implementation lifecycle—from discovery through deployment and post-go-live optimization. - Design and lead structured project plans with clear milestones and deliverables. - Translate business needs into tailored solution designs leveraging Inspectorio ’splatform. - Act as a strategic advisor to clients, aligning platform capabilities with business goals. - Proactivelyidentifyrisks and build mitigation plans to ensure project success. - Provide strategic consulting and best practices throughout the customerlifecycle. - Manage multiple implementation projects independently, ensuringdeliveryexcellence. Solution Design, Technical Expertise & AI Integration - Lead technical discovery, requirements gathering, and solution architecture sessions. - Drive integration and configuration work including APIs, SFTP, and automation tools. - Advise customers on maximizing value through Inspectorio 'sAI capabilities,identifyingopportunities to integrate AI-driven insights and automation into their supply chain processes. - Deliver compelling product demos, technical workshops, and executive briefings. - Develop solution documentation,configurationplaybooks, and enablement materials. - Troubleshoot advanced issues and liaise with Product and Engineering teams to drive resolution. - Surface customer feedback to help shape platform evolution and innovation. Cross-Functional Collaboration - Partner closely with Sales, Product, Engineering, and Customer Success to deliver solutions aligned to business needs. - Contribute to pre-sales scoping, solution validation, and transition to post-sales teams. - Influence internal teams with competitive andindustryinsights to improve our offerings. - Share learnings, mentor junior team members, and foster a culture of learning. Core Requirements - Solution Design & Consulting: Analyzes customer needs and designs scalable,innovativeand industry-standard solutions leveraging Inspectorio ’splatform to maximize business impact. - AI-Native Mindset & Application: Demonstratesa strong understanding of artificial intelligence concepts, predictive analytics, and generative AI. ProactivelyleveragesAI tools to enhance workflows, drive operational efficiency, and champion customer adoption of AI features within the platform. - Technical Troubleshooting: Diagnoses and resolves technical issues efficiently using platformexpertiseto minimize customer downtime and enhance satisfaction. - Platform & Integration Expertise: Maintainsexpert knowledge of Inspectorio modules, API integrations, and data flows to support seamless implementation and usage. -