Solution Engineer APAC

Description

We’re a remote-first, early-stage, product-led startup backed by top-tier VCs. Our passionate, high-performing team is scaling rapidly, and every member joined after excelling at leading tech companies. You’ll be joining at an inflection point — right as we transition from early traction to global growth.

MetalBear is looking for an exceptional versatile technologist to join as our Solutions Engineer in the APAC region . This is a rare opportunity to design, build, and lead a customer-facing function from the ground up — shaping our go-to-market strategy, driving technical success for customers, and defining what world-class customer experience looks like for developers using mirrord .

As MetalBear ’s APAC Solutions Engineer , you will own the entire customer journey — from first touch to long-term success. You’ll lead technical evaluations, Proof-of-Concepts (POCs), and production deployments, while building deep relationships with customers and feeding real-world insights back into our product roadmap.

This is a high-impact, high-growth role with massive opportunity to shape our customer experience strategy and accelerate your career trajectory.

🚀 What You’ll Do

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Own end-to-end technical engagement — run demos, guide Proof-of-Concepts (POCs), advise on architecture, and support smooth deployments.

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Lead onboarding & long-term success — ensure customers adopt mirrord effectively and realize continuous value.

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Act as a trusted advisor — deeply understand customer needs, troubleshoot technical issues, and provide best practices for cloud-native environments.

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Partner cross-functionally — work closely with Sales, Product, and Engineering to shape our offering and influence roadmap priorities.

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Build from zero to one — create scalable playbooks, documentation, and processes to support rapid growth across the region.

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Be the Voice of the Customer — relay insights and feedback to help us iterate fast and keep developers delighted.

🌟 Why This Role Is Unique

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First in APAC: You’ll define how MetalBear engages with customers across a key region.

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High ownership: Full autonomy to shape the role, processes, and success metrics.

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Fast growth: Early, visible position with clear paths to leadership.

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Product-led momentum: Leverage a thriving OSS community and strong inbound interest alongside targeted outbound.

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Direct founder access: Work closely with our CEO and leadership team on strategy and customer impact.

Requirements
🔧What We’re Looking For

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3+ years in high-performance environments (startups, scale-ups, or hyper-growth companies).

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Technical fluency: Hands-on experience with AWS, GCP, or Azure , modern infrastructure (Kubernetes, microservices), and ability to read/write code confidently.

- Proven (or high potential) experience in customer-facing technical roles — Solutions Engineering, Customer Success, or Pre-Sales.

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Self-starter mentality: Thrives in ambiguous, fast-moving environments with minimal oversight.

- Excellent communication & relationship-building skills — comfortable with both technical and business stakeholders.

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Execution-focused: Organized, detail-oriented, and able to juggle tactical and strategic priorities.

- Bonus: Experience in quota-carrying pre-sales or customer success roles in developer tools or cloud infrastructure.

📈 What You’ll Get

- Competitive compensation with meaningful equity in a high-growth startup.

- A key role in scaling MetalBear across APAC with outsized ownership and impact.

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Fast career acceleration in a company that values curiosity, innovation, and execution.

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Remote-first, async-friendly culture built for focus and flexibility.

- Direct exposure to founders and executives , influencing product and GTM strategy.

MetalBear is redefining the developer experience for cloud-native teams. If you want to build from the ground up, work deeply with customers, and shape how developers ship code