Services Architect (AI Data Center) (Telecommuter, US)

About the role

The Services Architect – AI Data Center is the technical services counterpart to the Services Specialist, responsible for translating complex AI Data Center customer requirements into scalable, executable, and commercially sound Professional Services solutions. The role supports the full services pursuit lifecycle—from discovery and scope definition through solution design, estimating, statement of work development, technical closure, and transition to delivery. The ideal candidate understands how large-scale AI Data Center programs are actually delivered across integration centers and customer sites, including rack integration, fiber and structured cabling, infrastructure deployment, cluster bring-up, testing and validation, project/program management, logistics, and lifecycle services.
What you'll be doing

- Partner directly with the Services Specialist to develop Professional Services opportunities across strategic AI Data Center customers and programs.

- Lead services discovery sessions to understand customer scope, deployment model, schedule, volumes, site conditions, technical dependencies, and desired outcomes.

- Translate customer requirements into an end-to-end services architecture, delivery methodology, resource model, assumptions, dependencies, and acceptance criteria.

- Design services solutions spanning integration center activities, onsite deployment, rack integration, fiber/structured cabling, compute/network/storage implementation, testing, validation, and operational handoff.

- Develop detailed scopes of work, work breakdown structures, labor models, resource plans, skill requirements, schedules, deliverables, and responsibility matrices.

- Support estimating and pricing by defining labor assumptions, productivity rates, staffing profiles, travel requirements, equipment/tooling, partner content, and delivery risk.

- Develop scalable delivery models for large multi-site and high-volume AI Data Center programs, including repeatable deployment waves and standardized methods of procedure.

- Coordinate with Solution Architects across Fiber, Rack Integration, Compute, Network, and Storage to ensure the technical architecture and services scope are fully aligned.

- Engage Professional Services delivery, RDD, project management, operations, integration centers, supply chain, and partners to validate solution feasibility and capacity.

- Identify delivery risks, customer dependencies, scope gaps, assumptions, and commercial exposure before contract signature.

- Support RFQs/RFPs, proposals, customer workshops, technical presentations, SOW reviews, and services solution defense.

- Own the technical services handoff from presales into delivery and help ensure sold scope, assumptions, financial model, and customer commitments are understood by the execution team.

- Develop reusable services offerings, reference scopes, estimating models, delivery playbooks, and standardized methodologies for the AI Data Center Business.

- AI Data Center deployment and integration services

- Offsite rack integration, staging, configuration, and pre-build

- Onsite rack installation and infrastructure deployment

- Fiber, structured cabling, patching, testing, and remediation

- GPU / compute, network, and storage implementation services

- Cluster bring-up, configuration, acceptance testing, and validation

- High-density and liquid-cooled infrastructure deployment

- Project and program management / PMO

- Site readiness, deployment planning, and mobilization

- Logistics, material coordination, and deployment sequencing

- QA/QC, documentation, as-builts, and customer acceptance

- Day 2, lifecycle, optimization, and recurring services

What you'll be doing

- 7+ years of experience in Professional Services architecture, services presales, data center consulting, infrastructure deployment, technical program delivery, or a related role.

- Strong background designing and scoping complex technology Professi