ServiceNow Associate Delivery Director
Job Family:
SAAS/PAAS/Cloud Consulting Travel Required:
Up to 10% Clearance Required:
Ability to Obtain Public Trust What You Will Do:
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Lead and ensure the successful delivery of ServiceNow implementation and support engagements.
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Drive business development in the sector, including:
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Supporting the execution of the segment strategy
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evangelizing ServiceNow platform solutions internally across State and Local Government segments to promote awareness of use cases and client opportunities, and
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supporting pre-sales activities inclusive of leading sales calls and proposal development and client presentations
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Support the practice leadership team to develop Sales strategies for growing the practice.
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Coordinate recruiting efforts to build a team and support growth in sales and high quality, repeatable engagements.
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Be accountable for ensuring the overall delivery execution quality of ServiceNow platform engagements in the segment providing oversight and governance.
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Mentor more junior team members in ServiceNow platform best practices and business analysis, project management
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Drive revenue of all ServiceNow solution offerings across businesses in the segment, with revenue management expectations of >$2 million in the first year
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Build and develop relationship / partnership with segment teams, aligning on sales pursuits, resource capacity and capabilities, and awareness across the industries.
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Build and develop relationships with ServiceNow Account leads in the SLG segment and support managing joint sales pursuits.
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Support to develop thought leadership content and marketing material.
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Maintain awareness of industry best practices and business levers for offerings keeping pace with ServiceNow product evolution within the sector.
What You Will Need:
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Minimum of SEVEN (7) years of professional experience
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A minimum of FIVE (5) years of experience with ServiceNow Applications is required, including leading large Client implementation and support engagements.
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US Citizenship is contractually required for this role.
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Travel Requirements: Willingness to travel up to 25%
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Deep technical understanding of ServiceNow Platform - Expertise with multiple solution areas
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Active ServiceNow certifications or ability to achieve relevant certifications upon hire
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Expert business development skills as well as managing relationships with both clients and internal stakeholders
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Business operations and/or strategic planning experience
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Demonstrable skills of managing multiple clients
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Exceptional communication and presentation skills
- Bachelor’s degree required
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Experience with Project Management and Agile Scrum or SAFe delivery standards
What Would Be Nice To Have:
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Active Public Trust/Secret Clearance or ability to be cleared
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Project Management Professional (PMP) Certified
- Agile Scrum or SAFe Agile certified
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Prior experience building a ServiceNow practice area or delivery team preferred.
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Customer-oriented and great at building client relationships
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Preferred candidate local to the Washington DC area or willing to relocate
The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
- Medical, Rx, Dental & Vision Insurance
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Personal and Family Sick Time & Company Paid Holidays
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Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
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Health Savings Account, Denta