Senior Solutions Engineer
Job Title:
Solutions Engineer
About Trellix
Trellix is a global company redefining the future of cybersecurity. The company’s comprehensive, open, and native cybersecurity platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Trellix, along with an extensive partner ecosystem, accelerates technology innovation through artificial intelligence, automation, and analytics to empower over 50,000 business and government customers with responsibly architected security. More at .
Role Overview:
As a Solutions Engineer, you'll work with enterprise account managers as a technical sales expert. You'll assist the sales teams in technical presentations, serve as the technical knowledge resource, conduct customer demos, help qualify customer requirements, build solutions that address customer needs, explain how those solutions solve customer problems, and detail our differentiation from the competition.
You'll understand and possess in-depth knowledge of Security, Cloud Architectures and on-premise hub and spoke infrastructures. Understand the challenges our customers face in today's work and the transformation going on in the security industry.
The Trellix Solution Sales Engineer is a customer-focused, highly technical sales professional who provides support and guidance to prospective and current customers, while collaborating with Sales Managers and partner organizations to recommend and develop appropriate Security-focused solution offerings.
The SSE acts in a consultative fashion and is looked to as an expert in the IT Security field by the account team, channel partners, and customers.
About the role:
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Oversee the solution sales activities within the sales process to gain the technical win and the customers' trust
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Help the customers move securely into the cloud
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Participate in solution led sales calls and prospect visits, qualifying the customer's requirements
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Gather requirements, develop use cases, and understand our client's needs and constraints
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Can present the "Threat Defence Lifecycle" and how this solves the customers' needs and outcomes
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Provide technical expertise on customer product and solution demonstrations
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Create unsolicited solution proposals and ensure they meet or exceed the customer's requirements and are a fit for the intended purpose
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Manage the technical or solution response to RFIs/RFPs and orchestration of the virtual teams to help achieve a comprehensive consultative response
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Present a solution proposal to the customer, demonstrate how we solve the customer's requirements, and how this aligns with the customer's outcomes, and differentiate from the competition
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Lead the proof of concept from engagement, ownership of all activities and orchestration, through to completion
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Retain a competent level of knowledge and technical experience across Trellix products, solutions, and sales propositions
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Remain current on cloud security trends and industry analysts' reports and use this knowledge to promote technical sales wins
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Play a proactive role within your target accounts, including building a trusted relationship, monitoring/managing customer issues in partnership with support, expanding the existing footprint, and promoting displacements
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A mentor for SEs sharing best practices, providing feedback to the product
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Technical account lead for Customer Executive Briefing events
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Support customer beta activities and early adopter programs
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Maintain the technical SE activities within the Salesforce system
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Participate in the Global Presales Enablement program through the delivery of formal classroom training
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Follow Trellix corporate guidelines and compliance
About you:
- Fluent in English and Turkish
- Understanding of SecOps, XDR
- Experience with Endpoint Security, EDR
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You have the ability to form relationships at various levels.