Senior Solution Engineer

At Summit , we build and operate the infrastructure behind some of the most critical applications in regulated industries. The work is complex, expectations are high, and the environments we support require precision and thoughtful execution.

We specialize in enterprise-class Application Hosting, Managed Services, and Cloud Solutions, with deep expertise in compliance, security, and performance. Our focus is simple: make the complex manageable and deliver technology that works - reliably, securely, and at scale.

Location: Western U.S. The role is best served close to Summit ’s data center markets – Seattle, the Bay Area, Phoenix, Denver, and Dallas – where you’ll be near the infrastructure and the accounts you’re supporting.

Every customer conversation is an opportunity to build trust. The best solutions don't begin with technology – they begin with understanding the business problem, asking the right questions, and designing an approach that creates lasting value.

As a Senior Solution Engineer, you'll serve as a senior technical partner throughout the pre-sales process, helping customers navigate complex business and technology challenges and translating those needs into thoughtful, scalable solutions. Working closely with Sales and teams across Summit , you'll lead technical discovery and solution design for complex opportunities while bringing the experience and judgment to challenge assumptions, evaluate tradeoffs, and guide customers toward the right approach.

Success in this role isn't just about designing the right technical solution. It's about earning customer confidence, bringing clarity to complex decisions, and ensuring what we sell is technically sound, commercially viable, and ready to deliver.

What You’ll Do:

·Lead technical discovery and solution design for complex customer opportunities, uncovering business objectives, technical requirements, constraints, dependencies, and risks.

·Serve as the primary technical advisor throughout the sales process, partnering closely with Sales from initial discovery through solution development and close.

·Translate complex customer requirements into secure, scalable Summit solutions that align with technical best practices and our service portfolio.

·Guide customers through technical decisions by asking thoughtful questions, challenging assumptions, and clearly communicating options, tradeoffs, and recommendations.

·Develop and present solution architectures, technical recommendations, demonstrations, and presentations to technical, business, and executive audiences.

·Lead technical responses for proposals, statements of work, and other complex customer engagements.

·Anticipate and address technical objections, risks, and solution gaps throughout the opportunity lifecycle.

·Partner with Finance and internal teams to evaluate solution economics, cost models, and commercial viability for complex opportunities.

·Bring together the right technical resources across Solution Engineering, Architecture, Product, Delivery, and other teams when opportunities require specialized expertise.

·Provide technical guidance and support to other Solution Engineers, sharing expertise and helping strengthen solution quality across the team.

·Stay current on Summit 's products and services, industry trends, emerging technologies, and evolving customer needs.

·Contribute to the tools, standards, documentation, reference architectures, and practices that improve consistency and effectiveness across Solution Engineering.

What You'll Deliver:

·High-quality solution designs for complex customer environments that balance business needs, technical requirements, risk, and long-term scalability.

·Trusted technical guidance that helps customers confidently evaluate options and make informed technology decisions.

·Clear, compelling technical presentations and recommendations for audiences ranging from engineers to executive stakeholders.

·Accurate and complete solution scopes that se