Senior Software Engineer - ICM

About the Role
We’re looking for a Senior Software Engineer who thrives in the earliest stages of product development — where the problems are ambiguous, the path is undefined, and the focus is on discovering what should exist, not just building what’s already been decided.
This is a highly creative, high-impact engineering role: you’ll help take brand-new concepts from idea → prototype → production, working closely with design, product, and customers. If you love building new experiences, validating assumptions quickly, shaping product direction, and turning abstract ideas into real software, you’ll excel here.
What you’ll do
- Build 0→1 products: Create new services, features, and user experiences from scratch — often starting with rough prototypes and evolving them into scalable, production-ready systems.
- Work through ambiguity: Take loosely defined, abstract problem spaces and transform them into clear technical and architectural approaches.
- Partner deeply with product & design: Participate in customer discovery, sketch solutions, propose alternatives, challenge assumptions, and help define what valuable and delightful looks like.
- Experiment rapidly: Build POCs, run technical spikes, validate ideas quickly, and iterate based on real customer feedback.
- Influence product direction: Bring an engineering-driven perspective to what we build, how we build it, and what tradeoffs are worth making at early stages.
- Design and build scalable systems once we validate the direction, balancing speed with long-term maintainability.
- Raise the technical bar: Contribute to architectural discussions, coding standards, best practices, and mentoring other engineers.
- Own quality end-to-end: From early prototypes to robust production code, you care deeply about reliability, performance, and customer experience.

What you’ll bring
- 6+ years of software engineering experience shipping real products in fast-moving environments.
- Proven success building new products or highly exploratory features (0→1, startups, innovation labs, greenfield initiatives).
- Comfort working with high ambiguity and incomplete information — you can define direction, propose solutions, and move work forward without waiting for perfect specs.
- Strong customer empathy and interest in learning directly from users.
- Fluency in full-stack development (or strong backend experience paired with solid product instincts), with hands-on experience in Python/Django, TypeScript/JavaScript, React, and PostgreSQL.
- Solid understanding of system design, APIs, performance, and scalable architecture.
- Ability to balance speed vs. quality — you know when to build scrappy and when to build durable.
- Excellent communication skills and willingness to collaborate across disciplines.

Why You’ll Love This Role
You’ll help define a brand-new product experience and shape its technical foundation. You’ll work in a space where engineering has a huge voice in product direction. You’ll operate at the intersection of creativity, customer needs, and deep technical work. The problems are meaningful, the ambiguity is real, and your impact will be visible from day one.
Benefits
- Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.
- Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge.
- Annual Stipends: Dedicated funds for your professional development and caretaking needs.
- Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does.
- Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future.
- Premium Tools: The latest Apple hardware to empower you to do your best work.
- Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate d identities and support our DEI goals by fostering an environment where diver