Senior Software Engineer, Full Stack

Crum & Forster Company Overview

Travel Insured International (TII), a Crum & Forster company, is hiring a Senior Software Engineer, Full Stack in Glastonbury, CT.

Travel Insured International is a leading travel insurance provider with more than 30 years in business. As a key component of our Specialty Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently. Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and end-to-end satisfaction for all customers.

We are seeking a Senior Software Engineer with extensive experience in GraphQL, API management, and React/Next.js, building REST APIs, working with ASP.NET Core, .NET Core, and EF Core to join our Digital Transformation & Technology team.
Job Description

Reporting to the AVP, Digital Transformation & Technology, you will support the technical design and development of a new, self-service developer portal built on Azure APIM portal, which will enable external partners to integrate our products quickly and efficiently. Beyond the core portal functionality, you will be extending its native functionality to expose embedded React/Next.js web components to partners to ensure a frictionless and simple integration to sell our products. This position will work closely with technical product owners, business analytics, and domain experts in support of the design, integration, and deployment of these advanced functionalities.
What you will do:
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Developer Portal Implementation
- Work closely with stakeholders to understand the requirements for the developer portal.

- Configure and customize an APIM portal solution to showcase our GraphQL endpoints, documentation, and partner onboarding workflows.

- Integrate authentication, usage analytics, and other relevant APIs and dashboards within the portal.

- Collaborate closely with a technical writer to ensure all functionality has clear and easy to understand documentation.

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Embedded Web Components
- Architect, develop, and maintain React/Next.js components that can be embedded by third-party partners (airlines, travel booking sites, mobile platforms) to seamlessly offer travel insurance solutions.

- Ensure these components are easy to integrate, secure, and perform well across a variety of front-end environments.

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GraphQL API Enhancement
- Collaborate with back-end engineers and other team members to refine, enhance, and extend our existing GraphQL APIs to support needs of our embedded marketplace initiative.

- Maintain best practices around API design, versioning, schema management, and documentation

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Technical Leadership & Collaboration
- Provide technical guidance and mentorship to other developers.

- Work cross-functionally with product managers, UX/UI designers, QA, and DevOps teams to ensure smooth project execution.

- Participate in design reviews, code reviews, and architecture discussions.

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Quality, Security, & Scalability
- Implement testing strategies to ensure high-quality releases (unit tests, integration tests, end-to-end tests).

- Advocate for and implement security best practices (OAuth, token-based auth, etc.).

- Design solutions that are scalable and capable of handling high traffic volumes.

- Other duties as assigned

What YOU will bring to C&F:

- Strong communication skills for cross-functional collaboration.

- Ability to articulate architectural decisions and trade-offs clearly.

- Self-driven mindset, comfortable taking ownership and adapting to shifting priorities.

- Ability to establish responsible deadlines and work plans; manages time and prioritizes multiple tasks effectively

- Change Champion who effectively manages the implementation of new ideas. Continually defines ways to increase customer satisfaction. Able to readily adapt to shifting priorities, and rapid change due t