Senior Site Reliability Engineer

Deimos is a Cloud-native Developer and Security Operations technology services company. We help companies of all sizes adopt the Cloud for improved service delivery to their clients. We’re a fully remote African-based team of engineers who are passionate about implementing engineering best practices. We leverage the latest technologies while building globally competitive solutions for our clients. With Deimos being one of the two moons of Mars, we refer to ourselves as “Martians” who are on a mission to Mars, together.

Our teams value the ability to learn and adapt to technology changes while appreciating solid foundational design and the craft of software engineering. As such our engineers enjoy working with various clients who have different problems to solve. If this sounds like you then you would be an ideal fit for our environment. However, you must be based in one of the countries we currently hire in which are as follows: Kenya, Ghana, Nigeria, South Africa, and Senegal.
Role Overview

We are looking for an experienced Senior Site Reliability Engineer to join our Professional Services team and deliver Software and DevSecOps projects. You will report to a Site Reliability Engineering Manager.

SRE / DevOps is one of our core competencies. You will be part of a highly-skilled team that continuously innovates and delivers high value solutions to clients across various industries on all public clouds (AWS, Azure, GCP, etc). Technologies we work with daily include Kuberenetes, Helm, Terraform, GitOps, just to name a few.
What you will be doing
- Enablement & RelOps Culture
- Implement the Observability Ladder: Guide teams from basic monitoring to high-signal metric tracking. Work with product teams to define SLAs, SLIs, and SLOs, and build dashboards that track specific error budgets.

- Empower Product Teams: Build frameworks and deployment tooling (e.g., CI/CD, internal tooling integrations) that allow teams to make data-driven decisions on deployment safety and automate rollbacks when error budgets are depleted.

- Champion Reliability: Drive a blameless post-mortem culture focused on actionable takeaways, system improvements, and measurable metrics (MTBF, MTTR).

Frameworks & Automation
- Standardised Alerting & On-Call: Continuously improve company-wide alerting and on-call frameworks to reduce alert fatigue, ensuring alerts are highly actionable and symptom-based.

- Disaster Recovery: Drive evolution of DR strategies from manual processes into fully automated runbooks-as-code, allowing teams to prove and improve service recoverability through autonomous, evidence-based testing.

- Eliminate Toil: Develop systems, automations, and tooling for pre- and post-deployment verification, ensuring our hands-off reliability vision becomes a production reality, via Python (or similar).

- Reliability-as-Code: Lead the drive to manage our entire reliability suite through IaC. Use Terraform to architect, deploy, and configure our observability stack including ELK, Grafana, Loki, Prometheus, and Tracing.

What you must have

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- 5+ years of experience in Software Engineering, SRE, DevOps, or Platform Engineering, with demonstrable ownership of reliability standards at a team or company level.

- Strong coding fluency: Proficiency in Python (or similar) with the ability to read, understand, reason about, and write production-grade automation code.

- Cloud & IaC: Hands-on experience with AWS, and a solid understanding of Infrastructure as Code (Terraform or CloudFormation).

- Deep Observability Knowledge: Demonstrable experience with monitoring tools (DataDog, Prometheus, ELK stack). Strong understanding of SRE concepts including Golden Signals, high-cardinality data handling, and error budget mathematics.

- Systems Thinking: Strong grasp of designing for scale and resilience, including graceful failure, circuit breaking, connection pooling