Senior Quality Manager, Technology
By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.
At Integer, our values are embedded in everything we do.
Customer
We focus on our customers’ success
Innovation
We create better solutions
Collaboration
We create success together
Inclusion
We always interact with others respectfully
Candor
We are open and honest with one another
Integrity
We do the right things and do things right
Accountabilities & Responsibilities :
Strategy, Roadmap & Value Acceleration
- Partner with Global Quality Systems leadership to define QMS technology strategy, annual priorities, roadmaps, and measurable objectives.
- Align stakeholders on standard, scalable technology solutions that support business strategy, customer expectations, and global quality priorities.
- Quantify the value of quality technology programs, including improvements in quality, compliance, productivity, cost, speed, and user experience.
- Translate emerging quality technology needs into business cases, user and functional requirements, governance expectations, and execution plans.
Regulated Technology Leadership & Technical Oversight
- Provide quality technology leadership and design-authority input for acquisition integration, new site adoption, digital transformation and enterprise programs that impact regulated quality processes.
- Ensure requirements, intended use, regulatory risk, validation strategy, data integrity, electronic records, change control, and sustainment needs are defined and maintained through the system lifecycle.
- Provide technical leadership across regulatory requirements, risk management, validation, CSA, data integrity, electronic records, automated inspection, and AI/ML.
- Support audit readiness for enterprise quality systems and regulated technologies, including validation, training records, electronic records, data integrity, and QMS governance.
Innovation & Digital Quality Enablement
- Partner with IT and business leaders to evaluate, implement, and scale digital quality solutions that improve speed, control, visibility, compliance, user adoption, and enterprise value.
- Drive adoption of data-driven, AI-enabled, and risk-based CSA approaches that modernize regulated quality technology practices.
- Represent Integer in external industry advisory groups and meetings, where appropriate, to help shape and learn from evolving best practices in regulated quality technology
Training, Adoption & Enterprise Enablement
- Partner with Global Process Owners, subject matter experts, IT, and Training to define practical training, coaching, and adoption approaches for enterprise quality technologies.
- Ensure deployments include role-based training, user guidance, adoption support, and sustainment expectations.
- Promote solutions that are simple, scalable, user-focused, and designed to reduce friction for frontline associates and business users.
Team Leadership & Talent Development
- Lead, coach, and develop a team responsible for digital quality enablement, GxP training governance, software assurance, and enterprise platform support.
- Establish clear priorities, objectives, communication routines, and decision pathways that align team efforts to business priorities, program milestones, site needs, and individual development plans.
- Remove barriers, escalate risks, and coordinate cross-functional support when issues require decisions across Quality, IT, Operations, Engineering, Regulatory, or site leadership.
- Build a culture of accountability, teamwork, inclusion, continuous improvement, and mutual trust.
Governance, Compliance & Quality Culture
- Ensure quality technology solutions are effective and comply with company policies, QMS requirements, environmental requirements, FDA regulations, global standards, and applicable regulatory expectations while supporting ongoing audit