Senior Product Manager

About A1M

A1M Solutions is a woman-owned small business driven by the aspiration to provide value to our customers, employees, partners, and community while remaining aligned to our guiding principles of foundational values, deliberate focus, and empathetic connection.

A1M’s mission is to preserve and improve government healthcare programs that are lifelines for underserved people in the United States, including people in poverty, elderly people, members of ethnic and racial minorities, immigrants, and refugees. We look for projects with nation-wide impact at the intersection of policy, data, and user experience design.

Besides building useful and usable digital services, A1M helps teams improve their agile, user-centered design practices – or helps them get started. Our goal is not just to build sustainable public services, but also to leave our teaming partners and customers more skilled and more confident in the future.
Technology Delivery at A1M

Product Managers report into the Product Practice at A1M. They help teams execute on a vision, and craft a project strategy. They work in cross-functional, cross-organizational teams, often with policy experts and specialists as well as coordinating with technical teams.

Product management in government involves weaving inputs from stakeholders, policy domain experts, users, and technical partners into a unified path forward. This is particularly true for the lifeline government healthcare programs that serve millions of people. Listening, communication, and prioritization skills are more important to success than technical or business innovation.
About this Role

As a Senior Product Manager, you will work with minimal guidance to carry out product management work with cross-functional teams. You will define a compelling vision, generate a clear strategy to achieve it, then work with teams and partners to build out an agile roadmap for delivery. You are excited to build high functional teams and cooperative relationships.

It’s wonderful if you have a background in policy or healthcare, but you don’t need to have deep knowledge. What we do expect is that you enjoy building relationships across organizational boundaries and treat the contributions from other domains and functions as crucial for product success. Senior PMs do not have formal people management responsibilities, but skills in teaching and coaching are essential.
Skills and Responsibilities
Leadership

- Creates connections across practices and disciplines

- Provides clear and effective product management direction and vision for contract project team

- Helps expand and deepen A1M's product practice

- Provides mentoring and training to help internal A1M co-workers improve their product management skills

- Demonstrates expertise navigating complex, multi-stakeholder environments

- Takes the initiative to lead solutions

- Coaches and guides teams using user-centered and agile-based methodologies

Strategic thinking

- Convenes cross-functional teams to develop the right products/solutions

- Co-creates product vision with product teams and client stakeholders

- Able to differentiate between client requirements and requests in order to deliver on effective product or program strategy

- Excellent oral and writing communication, interpersonal, storytelling, and analytical skills, including the ability to present concepts and complex technical material clearly and persuasively to colleagues, partners, stakeholders, and senior executives.

Delivery

- Delivers value within target timelines while balancing competing priorities

- Break down strategy and vision into doable chunks

- Plan for compliance processes

- Strong attention to detail, problem solving, and hands-on project organizational skills.

Relationship management

- Demonstrates experience building cooperative relationships and coalitions with empathy, creativity situational awareness, and tact

- Effectively navigates and resolves conflicting