Senior Product Manager, AI

Hi, we’re Conveyor 👋, creators of the #1 Customer Trust AI automation platform. We solve problems that our customers “hate with the fury of 1000 suns” (actual quote!) - the dreaded customer security review and RFP processes. These are key parts of the B2B sales cycle, but both still involve too much time, effort, and mental anguish from those involved. Enter Conveyor , where our mission is to eliminate all of the misery from B2B customer trust with maximum automation. We’ve made a lot of progress – we have an awesome customer list whose lives we’vesignificantly impacted through product, this year we launched the first AI agents for security reviews (Sue) and RFPs (Phil), and we just raised a $20M Series B from SignalFire and OVF! (TechCrunch) But we have ambitious goals and we’re looking for our next Product Manager to help make them a reality. The top 3 1/2 reasons you should be interested in working at Conveyor : - You’ll be working on a great product with real Enterprise traction, on a slam-dunk AI use case - Everyone on the team is amazing at their jobs. We care deeply aboutpsychological safety, and believe that the ability to take risks and exist in thelearning zone is critical to our success. This also comes with high accountability, which isn’t for everyone. But, you have the potential to have an outsize impact on the direction and success of the company. - We’re highly transparent and collaborative. Giving constructive, thoughtful feedback and asking hard questions are highly encouraged! We come together to figure it out when times are hard, and in celebration when we get our wins. 1/2. Plus, we’ll even teach you how to saber a bottle of champagne About the role We’re looking for a Senior Product Manager to discover, prioritize, and deliver innovative AI products at an unfair rate over our competition. This Product Manager will also empower the entire company with context so other teams can leverage the full potential of our product toward their respective business goals. Your Impact: Outcomes You’ll Be Responsible For - Enabling Product, Engineering, and Design with clear, compelling, prioritized, de-risked problems to solve, with clear definitions of success - Enabling Sales, Marketing, and Customer Success with product, messaging, positioning, and supporting materials that address those needs - Improving key metrics with core personas, such as onboarding success rate, adoption, utilization, and Net Promoter Score - Identify greenfield verticals and use-cases for our business and launch new AI Agents - Burnish Conveyor ’s market leadership and long-run defensibility by researching, building a vision for, and executing on new products, markets, services, and partnerships Your AI Competencies - AI Curiosity & Creativity: You try new tools and explore new user paradigms made possible by AI. You bring a creative lens to old problems. You demonstrate a willingness to rethink user experiences from first principles given the period of technological change we are in. You learn quickly, because things are changing fast. - Metrics-driven: You have strong intuition about defining success using quantitative measures. You have an analytical mindset and can drill into data to diagnose patterns and prioritize improvements. - Familiarity with LLMs: You have a basic understanding of working with Large Language Models, including their performance constraints and tradeoffs. - Technical competence with AI tools: You can test LLM pipelines in a structured way in no-code tools, such as ChatGPT or various prototyping tools. Your Core PM Competencies - Leadership. You lead through influence. You earn trust by being the most knowledgeable person in the room about the customer, by keeping trains moving in an organized fashion, and focusing your squad on what matters most at all times. Your squad trusts you with the important mandate of having impact on goals. - Customer Discovery . You are deeply