Senior Manager, Brand Partnerships

Who We Are

Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. 

Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore.

About The Role

Museum of Ice Cream is entering its next phase of growth. As we expand into new markets and welcome millions of guests each year, we are building a modern partnerships organization that turns national and local brand relationships into attendance, brand visibility, earned revenue and memorable guest experiences.

The Senior Manager, Brand Partnerships connects MOIC's national partnership pipeline to strong local execution. This role manages three Local Activations & Partnerships Managers, supports prospective partners as opportunities develop, and owns national partnerships from signed agreements through localized, on-brand execution across MOIC museums.

We're looking for an experienced client and account leader who is equally comfortable guiding partners, leading a team, managing complex projects, and navigating cross-functional execution. You will translate partner objectives and deal terms into clear activation plans and lead the teams required to bring those partnerships to life across markets.

You'll work closely with Brand Partnerships, Marketing, Creative, Production, Operations, Legal, Finance, and museum leadership to assess feasibility, manage partner expectations, and deliver experiences that are consistent, compelling, and operationally executable.

What You'll Own

Partnership Execution & Project Management
- Support the Senior Director in managing prospective brand partners moving from discovery phase to scoping, feasibility assessment, proposal development and deal handoff, while maintaining a responsive and professional client experience.
- Own the full post-close lifecycle of national brand partnerships, from deal handoff through final execution and wrap-up reporting.
- Translate signed partnership terms and deliverables into detailed project plans, timelines, and workstreams across every function involved.
- Manage day-to-day execution, tracking deliverables, deadlines, budgets, and dependencies to ensure every partnership is delivered on time, on brand, and on scope.
- Proactively identify risks, blockers, or scope changes and resolve them before they impact the partner relationship or activation quality.

Cross-Functional Coordination
- Serve as the connective tissue between the closed deal and the teams responsible for bringing it to life — Marketing, Production Design, Operations, Legal, and Finance 
- Coordinate execution across multiple markets when a partnership spans more than one Museum of Ice Cream location.
- Align stakeholders on roles, responsibilities, and timelines, keeping execution moving and proactively addressing risks to client work or contracted deliverables.
- Ensure brand, safety, legal, and operational standards are met at every stage of activation.

Partner Relationship Management
- Act as the primary day-to-day point of contact for partners once a deal is closed, maintaining a strong, responsive relationship throughout execution.
- Manage partner expectations, provide regular status updates, and proactively communicate changes or challenges.
- Ensure the on-the-ground experience at each MOIC location matches what was sold, protecting the integrity of the partnership and setting the stage for renewal or expansion.

People Leadership & Local Market Activation
- Directly manage three Local Activations & Partnerships Managers across Boston, Chicago and New York, including goal setting, prioritizatio