Senior Information Developer (Technical Writer), JR 746

ELEKS Information Development Office is looking for a Senior Information Developer to join our team in Poland.

ABOUT PROJECT

The project focuses on a web portal designed to automate insurance processes within the healthcare domain. The product is a large, long-term solution with complex functionality and processes, where the InfoDev specialist will support clear, structured, and up-to-date product and technical documentation.

REQUIREMENTS
- 3+ years of relevant work experience

- Understanding the software documentation specifics

- Deep knowledge of software terminology

- Knowledge of technical documentation development methodology (DDLC) and its interdependence with SDLC

- Experience in setting up documentation processes

- Proven experience in updating documentation according to the existing templates

- Solid experience in creating documentation and templates (if needed) from scratch

- Proven experience in UX writing

- Advanced level of English

RESPONSIBILITIES
- Understand the product requirements and identify the requirements for the publications to be developed with minor supervision of senior staff

- Identify client’s writing style and write technical documentation that conforms to publication standards (Microsoft, Apple, Chicago) with minor supervision of senior staff

- Estimate documentation development efforts and agree task deadlines with Project Manager or Head of IDO

- Communicate the status of documentation tasks in progress to ensure timely delivery

- Interview subject matter experts to obtain ongoing details on the projects

- Create documentation templates for various document outputs

- Write and edit interface and procedural documentation including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help systems

- Take active (or passive) part in competence development events of IDO

- Take part in coaching and mentoring of the junior staff

WHAT YOU WILL GET WITH ELEKS
- Close cooperation with a customer

- Challenging tasks

- Competence development

- Team of professionals

- Dynamic environment with a low level of bureaucracy