Senior Fulfillment Engineer

Adventure is our Culture. Join a team that celebrates a lifestyle as bold as the terrain we love. At Backcountry, we are rooted in adventure, recognition, and wellbeing on and off the mountain. We spotlight employee stories, celebrate milestones, and offer exclusive outdoor perks. Whether you are at HQ, in a retail store, or remote, you will be part of a team that thrives on energy, exploration, and connection.

Reports to: Director of Engineering

Location: Remote (Costa Rica)/ Remote (United States)/ Remote (India)
About the role

Backcountry is looking for a senior engineer to own the architecture and evolution of the ecommerce fulfillment systems that power how orders move from click to doorstep. As Senior Software Engineer, Ecommerce Fulfillment , you will drive hands-on development across order management and warehouse management systems while leveraging AI toolsets to raise engineering throughput and quality across the team.

Within your first 6–12 months, you will have delivered measurable improvements to system scalability and reliability, reduced technical debt in legacy components, and established patterns for AI-accelerated development that other teams adopt.

This is a lean team. You will own a lot, move fast, and make decisions with full end-to-end responsibility.

What You'll do

- Drive architecture design, hands-on development, testing, deployment, and production support for ecommerce fulfillment systems including order management and warehouse management.

- Leverage AI toolsets to improve engineering delivery throughput, quality, and reliability. Share and evolve AI capabilities with other developers and teams, raising the bar for AI use across the organization.

- Partner with Product and Engineering leadership to deliver scalable, user-focused features that elevate business value.

- Champion modern engineering practices including clean architecture, unit testing, automation, performance optimization, and observability.

- Break down large projects into manageable delivery chunks, clearly communicating status, roadblocks, and dependencies across teams.

- Influence architectural direction and propose improvements that enhance system performance, scalability, reliability, and maintainability.

- Produce high-quality documentation including TRDs, diagrams, technical instructions, and onboarding materials.

- Improve reliability monitoring, alerting, and incident response for mission-critical systems.

- Identify opportunities to simplify legacy components, reduce technical debt, and deliver long-term efficiency gains.

Required Qualifications

- Bachelor's or Master's degree in Computer Science or a related field

- 10+ years of professional software development experience with a strong ecommerce background

- Hands-on experience leveraging AI toolsets for productivity and development acceleration

- Expertise with Java and Spring Boot

- Familiarity with order management and warehouse management systems

- Deep expertise in software architecture, distributed systems, and design patterns including pub/sub and event-driven architecture

- Proficiency in at least one core backend language such as Java, Python, or C#

- Strong understanding of relational databases and SQL

- Hands-on skill with Docker, Kubernetes, and CI/CD pipelines

- Experience with AWS or GCP and cloud-first architecture

- Excellent communication and cross-functional collaboration skills

- Strong problem-solving ability and the capacity to think creatively and strategically

Why Join

The people who do best here are builders. They take ownership, move fast, and want to see the direct impact of their work.

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Cross-Functional Impact: Your work touches order management, warehouse systems, and the broader engineering organization. You will influence architectural decisions and partner directly with cross-functional leadership to solve real fulfillment challenges.

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AI-First Skill Building: Get hands-on with advanced AI tools