Senior Education and Child Welfare Data Management and Visualization Specialist
ICF seeks an on-call Senior Education and Child Welfare Data Management and Visualization Specialist to work within our Child and Family Well-Being (CFWB) Line of Business. This position specializes in capitalizing on both your content expertise (i.e., education, child welfare, behavioral health) as well as your data management and visualization skills. You will connect data sets to inform programmatic insights and use data to help our state and federal clients understand progress towards achieving their goals.
This position is part-time and on-call. All candidates must be eligible to qualify for a Tier II Public Trust Security Clearance.
Key Responsibilities
The Senior Education and Child Welfare Data Management and Visualization Specialist , will transform complex, structured data into intuitive, actionable, and visually compelling reports and dashboards. This role helps staff and leaders understand what’s going on by turning everyday program data—like case information, education outcomes, service information, budgets, and performance indicators—into clear, useful insights using tools such as SQL, Tableau, Power BI, and Excel.
Key Responsibilities
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Data Preparation: Clean, merge, and structure data from multiple sources (Excel, SQL databases, CSV files) to ensure accuracy and readiness for visualization.
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Dashboard Development: Design, build, and maintain interactive dashboards and reports using Tableau, Power BI, or similar tools to track key performance indicators (KPIs).
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Stakeholder Collaboration: Work closely with non-technical program managers and agency leadership to understand reporting needs, defining the "story" the data should tell and the visualizations that will support decision-making.
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Data Storytelling & Reporting: Create static and dynamic visuals for presentations, reports, and, testimonies, making complex findings easy to understand for diverse audiences. Establish repeatable reporting processes and templates that can evolve with changing landscapes.
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Data Quality Assurance: Implement rigorous data validation and quality assurance processes to ensure the accuracy and integrity of all visual outputs.
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Documentation & Training: Document data models, calculations, and dashboard logic; provide training to end-users to promote data literacy and self-service analytics.
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Data Collection: Create valid and reliable user-friendly data collection tools that include validation and support data use. Conduct occasional observations or visits to locations nationwide.
Basic Qualifications
- Bachelor's degree in data science, education, sociology, social work, psychology, justice, or other social science related subject.
- 4+ years of experience conducting qualitative and/or quantitative data collection or management, research analysis, or evaluation.
- Demonstrated experience in using software such as Power BI, Tableau, and Power Query is required.
- Demonstrated experience using SQL for querying and validating data is required.
Preferred Skills/Experience
- Master’s degree in data science, education, sociology, social work, psychology, justice, or other social science related subject.
- Program certificate, coursework, or training in data visualization or data storytelling.
- Strong organizational skills with proven ability to manage multiple tasks and maintain attention to detail.
- Experience working independently to develop innovative solutions to client data interests and challenges.
- Experience sharing knowledge and building data management or visualization skills of colleagues.
- Prior professional work experience in a consulting environment.
- Demonstrated experience in data visualization or data storytelling techniques principles in education or human services contexts is required.
- Demonstrated experience in producing high-quality, professional visualizations, presentations, products, and/or resources is required.
- This position is part-time and on-call. All