Senior Director, Head of Data

Overview
The Opportunity – Why Join

Are you ready to redefine how an entire industry engages with customers? At AAA Life we leverage technology to put human connection at the heart of what we do. If you are someone who thrives on purpose and wants to make a tangible difference in people’s lives when it matters most, then join AAA Life who has the unique ability to access tens of millions of existing AAA customers powered by the strength of one of America’s most trusted brands. We have embarked on a mission to double in size – Becoming one of the largest providers in the US. These facts showcase why we’re the right choice:

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On purpose: a leading professional services firm found that the commitment, empathy and dedication of employees at AAA Life was the highest across a benchmark of top US companies

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On growth: we have the privilege to offer our products to tens of millions of Americans that are proud members of AAA

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On making a difference: we serve Americans by delivering life insurance products that make a true difference for families during their hardest times, not wealth management instruments (more details on this during the interview)

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On culture: USA Today named us 2025 top workplace nationwide. We believe the job of an insurance company is to do good. Our mission is to help our members during what is often the hardest times in their lives. We pick up the phone to people who have lost loved ones and offer our genuine support. That is why we will always put human connection at the heart of what we do – always being there to talk to our members person to person. We believe the job of an insurance company is to pay out. That is what insurance is for. Most of our members have real life policies – policies that bring peace of mind during life, and genuine support in the event of death. We are not here to chase the super-rich with annuities and wealth management products. AAA has been one of the most trusted names in America because it believes in providing the services that middle class Americans need.

Responsibilities
The Role

General Purpose

The Director, Head of Data provides the vision and leadership for how AAA Life manages and uses data across the company. This role is responsible for designing, building, and maintaining a modern data environment that delivers accurate, reliable, and accessible information to support decision making, operational performance, and long-term growth throughout the enterprise. The Director oversees data architecture, engineering, governance, and analytics enablement and ensures that data is organized, safeguarded, and used responsibly across all business units. This includes establishing clear ownership, strong quality standards, and consistent practices that continually build trust in the company’s data. The role works closely with technology, actuarial, finance, distribution, product, and member experience teams to understand needs, set priorities, and ensure data consumers have the right information at the right time. This includes providing the insights and data foundations that help agents succeed in the field and serve members with clarity and confidence. The Director builds and runs a high-performing team and creates the structure needed to scale data capabilities as the company modernizes. This technically-adept leader sets direction, drives alignment, and ensures that data becomes a managed asset that supports member value, operational efficiency, agent success, and future business opportunities.
Position Responsibilities
Data Strategy and Architecture
- Define and maintain the enterprise data strategy aligned to the company’s North Star architecture

- Design and evolve the data platform including semantic layer, operational data layer, and integration patterns.

- Establish domain-aligned data products with clear ownership, quality expectations, and SLAs.

- Partner with enterprise architecture to ensure data decisions align with platform, clo