Senior Business Analyst & BA Practice Lead – SITS (Registry)
Salary: £60,000 - £73,000 per annum
Employment type: Permanent
Hours per week: 37
Reporting into: Head of Student Information Systems
Department: Quality and Registry
Click here to read the full job description and view our excellent benefits here
This role operates primarily on a remote working arrangement that will require only occasional travel into our various UK sites when necessary. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts.
Unfortunately we can not sponsor skilled worker visas for this role.
About Arden University :
We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.
There has never been a more exciting time to join Arden University , as we expand into new disciplines, forge worldwide partnerships, and expand our locations.
About our Department :
The Student Information Systems team sits within Quality & Registry and plays a key role in supporting the University's student journey through the effective management and development of its student information systems. The team works across the student lifecycle, supporting the systems, processes and data that underpin key academic and administrative activities from admissions through to graduation.
Working closely with colleagues across Quality & Registry and the wider University, the team supports the delivery and continuous improvement of student information services, ensuring systems and processes effectively meet the needs of students, academic teams and professional services. The team also works closely with technology and business stakeholders to deliver enhancements, support operational requirements and ensure the University's student information systems continue to evolve in line with organisational needs.
About the Opportunity:
As Arden University continues to invest in its digital student experience, we're looking for an experienced Senior Business Analyst & BA Practice Lead to play a leading role in shaping and improving the systems and processes that support our students throughout their journey with us.
As the University continues to mature its use of SITS, you will play a key role in identifying opportunities for process optimisation, automation, service improvement and operational efficiencies across the student lifecycle. The role will operate across the full student lifecycle, including Admissions, Enrolment, Curriculum Management, Assessment, Awards and Student Records.
As the subject matter expert for Business Analysis within our Student Information Systems team , you'll work closely with the SITS Operations Manager, Product Owner, technical teams and stakeholders across the University to turn complex business needs into effective, high-quality solutions. You'll lead analysis across strategic projects, system enhancements, operational improvements and continuous improvement initiatives, helping us maximise the value of our SITS platform and deliver a better experience for our students and colleagues.
This is also an opportunity to make a lasting impact on how Business Analysis is delivered at Arden for the SITS product. You'll provide professional leadership across the SITS Business Analysis function, establishing and embedding best-practice methodologies, standards, governance and quality assurance processes that support consistent, high-quality analysis across the team. You will provide line management, coaching and professional development support to the University's SITS Business Analysts, helping to build a high-performing Business Analysis capability and fostering a culture of continuous improvement, collaboration and knowledge sha