Senior Agentic AI Specialist - Microsoft Ecosystem

We are looking for a Senior Agentic AI Specialist to design, develop, deploy, administer, and support enterprise AI agents within the Microsoft ecosystem.

The role combines hands-on AI development with platform administration, governance, architecture, and operational support. You will build both low-code and custom AI agents using Microsoft 365 Copilot, Copilot Studio, Azure AI Foundry, and Power Platform , while ensuring secure and reliable lifecycle management of enterprise AI services.
Key Responsibilities

- Design, build, test, deploy, and support enterprise AI agents

- Develop both low-code and custom AI solutions using Microsoft 365 Copilot, Copilot Studio, Azure AI Foundry, and Power Platform

- Administer Microsoft Agent 365 , Microsoft 365 Copilot, Copilot Studio, Power Platform environments, and Dataverse

- Integrate AI agents with Microsoft Graph, SharePoint, Teams, Dataverse, APIs, Azure services, and enterprise applications

- Define and implement AI-agent governance and lifecycle-management standards

- Manage agent configuration, publishing, permissions, monitoring, reporting, and retirement

- Manage organisational Agent Store and agent catalogue

- Advise on AI architecture, licensing, platform configuration, consumption, and build-versus-buy decisions

- Ensure AI solutions meet enterprise security, compliance, access-control, and responsible-AI requirements

- Provide second- and third-line technical support for AI and Copilot solutions

- Troubleshoot platform, integration, configuration, and performance issues

- Develop operational documentation, administration procedures, support runbooks, and knowledge materials

- Collaborate with technical teams, business stakeholders, and technology vendors

Requirements

-
Minimum 5 years of professional experience in IT solution design, development, administration, or support

- Around 2 years of hands-on experience with Microsoft 365 Copilot, Copilot Studio, Azure AI Foundry, and Power Platform

- Strong technical knowledge of Microsoft Agent 365, Microsoft 365 Copilot, Copilot Studio, Azure AI Foundry, Power Platform, and Dataverse

- Strong understanding of Agentic AI, Generative AI, AI-agent architecture, orchestration, governance, and lifecycle management

- Hands-on experience designing, building, deploying, and supporting AI agents, chatbots, or automation solutions

- Ability to develop both low-code and custom AI agents

- Experience integrating solutions with Microsoft Graph, SharePoint, Teams, APIs, Azure services, and enterprise applications

- Experience establishing AI governance frameworks, lifecycle-management processes, or platform operating models

- Experience providing second- and third-line enterprise technical support

- Strong understanding of AI security, compliance, access control, monitoring, and responsible AI

- Strong troubleshooting, analytical, communication, and stakeholder-management skills

- Bachelor’s degree in Computer Science, IT, Software Engineering, Data Science, or a related field

- Excellent spoken and written English

Nice to Have

- Experience with LangChain, Semantic Kernel , or similar AI orchestration frameworks

- Experience developing CI/CD pipelines for AI solutions using Azure DevOps or equivalent tools

- Experience working in large-scale enterprise or international environments

- Master’s degree in a relevant field

- Microsoft certifications such as AI-102, MS-102, PL-200, PL-400, or PL-600

- Microsoft 365 Copilot or N8N-related certifications

- ITIL Foundation certification

You will be a great candidate for us if you

- Combine hands-on AI engineering with strong platform and architecture knowledge

- Can take AI agents from design and development through production and ongoing support

- Are comfortable working across development, administration, governance, and operations

- Can translate business requirements into practical AI solutions

- Are proactive, a