Senior Accounts Receivable Analyst

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Accounts Receivable Analyst based in United States.

This is a senior accounts receivable role responsible for supporting accurate billing, efficient collections, cash application, and overall AR operations.
You’ll manage complex billing activity across new business, expansions, renewals, contract changes, multi-year agreements, and usage-based charges.
The role combines detailed financial operations with customer-facing collections, data analysis, reconciliation, and process improvement.
You’ll use NetSuite and SuiteBilling extensively while identifying opportunities to improve workflows through automation and AI-enabled tools.
You’ll also contribute to month-end and year-end close, audit readiness, internal controls, and accurate financial reporting.
Cross-functional collaboration will be essential as you work with Sales, Customer Success, Account Management, and Operations to resolve billing issues and improve customer outcomes. This is a fully remote opportunity suited to an independent, detail-oriented professional who thrives in a fast-paced SaaS environment.

Accountabilities:
- Manage end-to-end accounts receivable activities, ensuring accurate and timely invoicing across new business, expansions, contract modifications, auto-renewals, multi-year agreements, and overages.

- Execute proactive, customer-focused collections strategies to drive timely payments and meet cash collection and efficiency targets.

- Use NetSuite and Tesorio to manage collections activity, monitor outstanding balances, and maintain accurate customer records.

- Apply and post incoming ACH, wire, credit card, and Stripe payments to the appropriate customer accounts.

- Research and resolve unapplied cash, chargebacks, short-pays, and other payment discrepancies.

- Prepare credit and debit memos and manage customer credit monitoring, including credit holds and limits.

- Analyze AR aging, collections performance, cash flow trends, and key metrics to identify risks and provide actionable insights to accounting leadership.

- Support month-end and year-end close by finalizing billing processes, reconciling AR-related accounts, and validating receivable and revenue-related balances.

- Use NetSuite and SuiteBilling expertise to troubleshoot billing issues, support system enhancements, and drive process improvements.

- Prepare audit schedules, reconciliations, billing documentation, and other materials required by internal and external auditors.

- Support SOX controls, testing requests, and process documentation to maintain audit readiness and compliance.

- Identify opportunities to use AI and automation to streamline AR workflows, improve collections, and enhance forecasting.

- Collaborate with Sales, Customer Success, Account Management, Sales Operations, and other teams to resolve billing discrepancies and improve customer satisfaction.

- Maintain strong ownership, reliability, and accountability while working fully remotely and managing deadlines independently.

Requirements:

- 5+ years of experience in accounts receivable, billing, collections, or a related financial operations role, with demonstrated experience managing complex AR processes.

- Extensive experience with NetSuite ERP and SuiteBilling is highly preferred.

- Strong analytical capabilities, with the ability to interpret financial data, identify trends, and translate findings into actionable recommendations.

- Excellent written and verbal communication skills, particularly in customer-facing collections situations.

- Customer-focused approach combined with confidence and professionalism when managing payment issues and collection activities.

- Strong independence, self-motivation, organization, and accountability in a fully remote work environment.

- Proficiency with Microsoft Excel and Google Sheets.

- Experience with Salesforce, Zendesk, Tesorio, Gmail, or Stripe is a plus.

- Familiarity with SaaS business models and subscription billing is preferred.

- Exceptional attention to detail and ability to manage multiple priorities, deadlines, and financial workflows accurately.

- Ability to work effectively in a fast-paced, high-growth environment and proactively identify opportunities for process improvement.

- Willingness and ability to adopt AI and automation tools to increase efficiency and improve AR operations.

- Strong collaborative mindset and ability to work effectively with cross-functional teams.

- Must be legally authorized to work in the United States; visa sponsorship is not available.

- The role is remote within the United States, excluding California and the New York metropolitan area.

Benefits:

- $65,000–$75,000 USD annual base salary .

- Bonus, equity, and benefits as part of the total compensation package.

- Equity for full-time employees.

- 401(k) match.

- Flexible paid time off and generous sick-time policy.

- Comprehensive health plans with employer contributions.

- 100% company-paid short-term and long-term disability insurance.

- 100% company-paid life insurance.

- HSA contribution of $100–$200 per month , depending on plan tier.

- $25 per month lifestyle spending account.

- $50 per month internet reimbursement.

- $500 home-office stipend .

- $10,000 adoption benefit .

- Comprehensive family planning coverage through the medical plan.

- Fully distributed remote work environment.

- Opportunity to work across billing, collections, cash application, financial analysis, audit support, and AR automation.

- Exposure to SaaS and subscription-based financial operations with significant ownership of core AR processes.