Senior Account Executive (Enterprise/EMEA)
At parcelLab , we help leading retailers turn post-purchase moments into experiences customers remember, and come back for.
Our platform is used by brands like John Lewis, AllSaints, Yeti, SharkNinja and IKEA to power post-checkout communication, drive retention, and build long-term loyalty.
We’re hiring an Senior Account Executive (Enterprise/EMEA) to join our EMEA sales team (UK-based, London preferred). This is a true enterprise role : complex sales cycles, senior stakeholders, and high-value deals with some of the most sophisticated retailers in the region.
The role
You’ll own a set of strategic enterprise accounts and run end-to-end, value-led sales processes — from early discovery through to close.
Engage in high-impact multi-threaded opportunities with senior stakeholders across CX, e-commerce, marketing, IT and procurement, partnering closely with SDRs, Marketing, Solutions Consulting and Customer Success.
This is a role for someone who likes ownership, cuts through complexity, and is comfortable figuring things out as they go.
What you’ll do
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Build and own a healthy enterprise pipeline across a defined region or account set
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Lead senior-level, consultative conversations focused on business outcomes
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Run deep discovery and translate customer challenges into clear value stories
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Build ROI-driven business cases and commercial proposals
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Navigate complex buying groups, legal and procurement processes
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Coordinate internal teams to move deals forward
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Forecast accurately and communicate clearly with sales leadership
What we’re looking for
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Strong experience selling B2B SaaS at enterprise level
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Proven success selling into large retailers or consumer brands
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Track record of closing complex, high-value, multi-stakeholder deals
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Comfortable owning pipeline generation alongside SDR support
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Commercially sharp, with experience building value-based business cases
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Familiar with structured sales methodologies (e.g. MEDDICC)
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Clear, confident communicator with senior executive presence
Bonus points if you have:
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Success selling into DACH , BENELUX and/or the Nordics
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Experience in ecommerce, CX, martech or logistics tech
- Scale-up experience
- Additional European languages
Why parcelLab
We move fast and build together, offering real ownership, meaningful challenges, and a front-row seat to shaping our sales motion as we scale.
Growth here isn’t about titles or tenure, it’s about taking on bigger challenges, learning fast, and making a real impact. We’ll support you, but you’ll be expected to lead.
What we offer:
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Be part of a fast-growing SaaS company backed by strong investors and global brands
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Learn from a world-class sales team and progress your career in a high-impact role
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Competitive compensation and commission structure
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Remote-first culture with flexible work environment
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Collaborative, inclusive, and ambitious culture
Perks & Benefits:
🧠 Plenty of room for your own ideas...space to try, fail and learn!
🛳 Comprehensive 30-60-90 day onboarding plan in place from the very first day to help you integrate seamlessly with the rest of the company and understand new responsibilities
🏝 Equipped with the latest MacBook or PC, as a digital-first company, you choose whether to work entirely from home, in one of our offices or a mix that suits you. Not close to one of our offices No problem! Find yourself a co-working space instead, and we’ll help cover the costs
🚀 Career development opportunities, including our Leadership Development Program and our Mentorship Program, as well as online language courses and available budgets for further training
🧘🏽♀️ Stay grounded with our free meditation, mindfulness and coaching sessions via our mental wellbeing platform
🎉 Regular company retreats, parcelLab events (in-person and online), local and regional meet-ups, as well as team off-sites
🌏 Be part of a motivated, diverse and international team mad