Salesforce Developer III

SUMMARY

Build and sustain capabilities on the Enterprise Customer Relationship Management (eCRM) Development, Operations, and Sustainment (DOS) contract.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Analyze new requirements against existing platform capabilities and recommend the simplest solution that meets them.

• Develop and maintain API integrations with Navy HR systems, including error handling and retry logic.

• Support authentication and single sign-on integration for eCRM applications.

• Migrate legacy system functionality and data into eCRM.

• Deliver changes through the team's CI/CD pipeline under established configuration management and change control.

• Write unit and automated regression tests, and support integration, performance, and Government acceptance testing.

• Evaluate each Salesforce release for impacts to eCRM and for new features that can replace custom code.

• Diagnose and resolve production incidents and defects.

• Build user-facing features that meet Section 508 accessibility standards.

• Document designs, interfaces, and releases to support contract deliverables.

• Apply DoW cybersecurity controls in development work and support system accreditation.

• Assess automation and AI capabilities, including Agentforce, for Navy HR use cases.

• Share technical guidance with Government and partner developers working on eCRM.

• Maintain regular and punctual attendance.

• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

None.