Sales Support Specialist

In 2017, Belkins started as an appointment-setting agency with just one service offering. Fast-forward to today, and we've transformed into Belkins Group — a vibrant ecosystem of services and products that define the cutting-edge landscape of the SalesTech and MarTech industries. For seven years running, we’ve been the top appointment-setting agency, achieving amazing results across 50+ industries worldwide.

Our results speak for themselves: with over 1,000 clients and a global portfolio, we’ve set up more than 200,000 appointments, delivering a $10 return for every $1 spent. We’re experts in B2B appointment setting, providing essential services for companies ready to take their growth to the next level. By diving deep into lead research and using customized, omnichannel strategies, we turn opportunities into real success.

Joining Belkins means signing up for a journey of unstoppable growth and success, driven by curiosity, dedication, and a commitment to excellence.

We are looking for a client-focused, commercially mindedSales Support Specialist to join Belkins' in-house sales team. The team is led by our Head of Sales - Tom, and built around Sales Executives who run demos and close deals, with BDRs generating new pipeline.
You will be paired with 1–2 Sales Executives and work alongside them with clients: joining calls, answering questions, keeping deals moving and guiding new clients from signed contract to a smooth start. This is a sales role first - you'll be in front of clients every day.
You will also run automated re-engagement campaigns to past leads on behalf of your Sales Executives through our in-house outreach platform, qualify the replies, and hand over the conversations ready to move forward. These turn old leads into new pipeline and closed deals.
This is a fully remote role, open to candidates in the US or Europe who work full US business hours.

WHAT YOU'LL DO
• Be a confident, trusted point of contact for clients: answer their questions, handle concerns and keep them moving forward
• Guide new clients through onboarding, from signed contract to kickoff, so delivery starts without chasing anyone
• Join demos and client calls alongside Sales Executives: prep beforehand, take notes and send follow-ups that confirm next steps
• Prepare contracts and track them through to signature
• Run re-engagement campaigns to past leads, qualify replies and hand warm conversations to your Sales Executives
• Keep the CRM accurate and segment leads
• Spot what's missing in a deal and escalate early

WHAT YOU BRING
• 1–4 years in a client-facing commercial role: SDR / BDR, account executive, account management, customer success or onboarding, ideally in B2B
• Confident and presentable on client calls: you can lead a conversation, answer questions and handle objections
• Experience guiding clients through onboarding, renewals or a buying process
• A sales mindset: you understand how deals close and you've worked towards commercial targets
• Fluent, professional English (C1+), with strong written communication
• Comfortable using a CRM every day
• Availability to work full US business hours

NICE TO HAVE
• Hands-on HubSpot or Salesforce experience
• Experience with email sequencing tools (HubSpot Sequences, Apollo, Lemlist or similar)
• Background in a B2B agency, lead generation or SaaS company
• Exposure to contracts, proposals or deal desk work

WHAT SUCCESS LOOKS LIKE
• The SEs you support spend more time selling and close more deals
• Old leads turn into new pipeline and closed business

What's special about working at Belkins?
- You'll be at the heart of a proven sales engine. Belkins has booked 250,000+ meetings for 1,000+ B2B clients, and now you'll help us win our own deals.

- Real impact on revenue. Your work shows up directly in our Sales Executives' win rate and in deals closed from leads you bring back to life.

- Ownership from A to Z. We start with "why", trust people to own their work end to end, and measure success by results.