Remote - Medical Assistant - Care Coordinator

CareHarmony’s Care Coordinators work comprehensively with providers to deliver value-based care management initiatives for their patients.

CareHarmony is seeking an experienced Medical Assistant (CCMA certified) with at least 3 years of direct patient-facing work experience; that thrives in a fast-paced environment, is self-motivated, has impeccable attention to detail, and values the impact they can have on a patient’s healthcare journey.

You will have experience identifying resources and coordinating needs for chronic care management patients.

What's in it for you?
- Fully remote position - Work from the comfort of your own home in cozy clothes without a commute. Score!
- Consistent schedule - Full-Time Monday – Friday 8am - 4:30pm CST, no weekends, rotational on-call-once per year on average.
- Career growth - Many of our team members move up in the company at a faster-than-average rate. We love to see our people succeed!

Responsibilities:
- Manage patient census with a resolution-driven approach to close gaps in clinical and non-clinical patient care.
- Identify and coordinate community resources with patients that would benefit their care.
- Provide patient education and health literacy on the management of chronic conditions.
- Perform medication management, including identifying potential medication concerns, reconciliation, adherence, and coordinating refills.
- Assist in ensuring timely delivery of services to your patients; Home Health, DME, Home Infusion, and other critical needs.
- Resolve patients' questions and create an open dialogue to understand needs.
- Assist/Manage referrals and appointment scheduling.

Additional Requirements:
- Active CCMA certification
- Technical aptitude – Microsoft Office Suite
- Excellent written and verbal communication skills

Plusses:
- Epic Experience
- Bilingual

Remote Requirements:
- Must have active high-speed Wi-Fi
- Must have a home office or HIPAA-compliant workspace

Physical Requirements
- This position is sedentary and will require sitting for long periods of time
- This position will require the ability to speak clearly and listen attentively, often by telephone, for an extended period of time
- The position will require the ability to understand, process, and take thorough notes in real-time on telephone conversations

Benefits:
- Health Benefits (core medical, dental, vision)
- Paid Holidays
- Paid Time Off (PTO)
- Sick Time Off (STO)
- Work from home
- 401k with company match

Pay:
- $18/hr to start with the ability to earn up to $20/hr based on workload
- Opportunities to pick up OT to increase earnings