Remote Customer Onboarding Consultant

Remote Customer Onboarding Consultant

About This Role:
BuzzTechMedia is a digital solutions company helping businesses and professionals work more efficiently through high-quality virtual assistance and digital support services. We are seeking client-focused Customer Onboarding Consultants to join our growing sales team. You’ll serve as trusted point of contact during onboarding - setting expectations, coordinating next steps, and ensuring each client is satisfied with the value of our services.
Key Responsibilities:
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Welcome new clients and guide them through the onboarding process

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Conduct virtual onboarding calls to understand client needs, goals, and workflows

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Coordinate with internal teams to ensure accurate setup and timely service

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Track onboarding progress and maintain detailed records in CRM systems

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Address questions or concerns and escalate issues when needed

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Ensure a smooth transition from onboarding to ongoing account support

What We’re Looking For:
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Experience in customer onboarding, client services, or sales is preferred but not required

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Strong communication and relationship-building skills

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Highly organized with excellent follow-up and attention to detail

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Comfortable working in a fully remote, fast-paced environment

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Tech-savvy with the ability to learn new tools and processes quickly

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Professional, positive, and solution-oriented mindset

What We Offer:
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Competitive base salary plus performance-based bonuses

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Benefits including medical, dental, 401(k), and paid time off

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Fully remote position with structured support

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Fully remote position with structured support

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Collaborative and growth-oriented team culture

Originally posted on Himalayas