Remote Benefits Representative | Work From Home | Training Provided
Remote Benefits Representative | Work From Home | Training Provided
Company: AO – American Income Division of Globe Life
Work Arrangement: 100% Remote | U.S. Residents Only
Schedule: Flexible
Experience: Entry-Level Welcome | No Prior Insurance Experience Required
Join AO – Empowering Families. Building Careers.
100% Remote | Qualified Client Opportunities | Weekly Pay | Career Growth
Are you looking for a career that offers purpose, flexibility, professional development, and long-term earning potential ?
AO is seeking motivated, people-focused professionals to join our growing virtual team as Remote Benefits Representatives . You'll work directly with individuals and families through scheduled virtual appointments, helping them understand available life, accident, and supplemental health insurance benefits and make informed decisions about protecting what matters most.
This opportunity combines customer service, benefits education, relationship building, and consultative insurance sales in a fully remote environment.
Whether you're starting a new career or bringing experience from customer service, healthcare, retail, hospitality, education, financial services, or sales, we'll provide the training and mentorship needed to help you develop professionally.
No prior insurance experience is required. We provide the training—you bring the ambition.
About AO
AO operates within the American Income Division of Globe Life and has a long history of helping serve working families throughout North America.
Our representatives work with individuals and families, including veterans, labor union members, credit union members, association members, and other groups, to provide supplemental insurance benefits designed to offer additional financial protection.
Our culture is built around:
- Exceptional client service
- Integrity and professionalism
- Long-term relationships
- Mentorship and coaching
- Personal accountability
- Continuous professional development
- Performance-based advancement
- Leadership growth
We invest in motivated professionals who want to develop their skills and build a long-term career.
Position Overview
As a Remote Benefits Representative , you'll meet with clients virtually through Zoom and phone appointments to discuss available benefits and coverage options.
You'll learn about each client's needs, explain available solutions, answer questions, assist with enrollment, and provide ongoing service throughout the client relationship.
This is a client-facing insurance role with a sales component , making it a strong fit for professionals who enjoy helping people while being motivated by performance-based opportunities.
What You'll Do
Client Support & Benefits Education
- Conduct scheduled virtual appointments through Zoom and phone
- Learn about individual and family protection needs
- Explain available life, accident, and supplemental health insurance benefits
- Answer questions regarding coverage options and policy features
- Provide needs-based recommendations
- Guide clients through applications and enrollment
- Assist with required documentation
- Provide ongoing policy and client support
Relationship Management
- Build long-term relationships through professionalism and exceptional service
- Maintain consistent communication before and after enrollment
- Assist clients with policy reviews and service questions
- Help with beneficiary and policy information updates when applicable
- Provide timely follow-up
- Maintain accurate digital client records
- Deliver a positive client experience throughout the relationship
Professional Development
- Participate in virtual onboarding and training
- Attend ongoing coaching and development sessions
- Strengthen communication, presentation, and customer service skills
- Develop product and industry knowledge
- Collaborate with a supportive virtual team
- Participate in leadership development opportunities
- Mai