Qualtrics Digital Implementation Specialist (4 month contract)

We are seeking a Qualtrics Digital Implementation Specialist to join our team and support a leading global enterprise technology client. In this role, you will implement, configure, and optimize Qualtrics solutions that power enterprise Customer Experience (CX) programs.

The ideal candidate has strong hands-on experience with Qualtrics, a solid understanding of Customer Experience (CX) and Voice of Customer (VoC) programs, and enjoys working with both technical and business stakeholders to deliver impactful solutions.
Responsibilities

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Configure, implement, and optimize Qualtrics Digital Experience (DX) solutions.

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Deploy and manage website intercepts, digital feedback programs, and customer experience initiatives.

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Translate business requirements into scalable Qualtrics solutions.

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Perform QA testing, troubleshoot implementation issues, and ensure platform reliability.

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Collaborate with consultants, developers, and client stakeholders.

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Manage multiple implementation projects and timelines.

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Maintain implementation documentation and best practices.

This is a full time position working EST hours. This is a contract position expected to last 4 months.
Requirements

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Bachelor's degree or equivalent experience.

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3–5 years of hands-on Qualtrics implementation experience.

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Strong understanding of Customer Experience (CX) and Voice of Customer (VoC) programs.

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Experience with Qualtrics Digital, Website/App Feedback, or XM Platform.

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Working knowledge of HTML, CSS, and JavaScript.

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Strong project management and problem-solving skills.

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Excellent communication and stakeholder management abilities.

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Experience working in a consulting, agency, or enterprise environment is preferred.

Originally posted on Himalayas