Project Coordinator II, Canada remote

Description

The Project Coordinator II provides coordination and operational support for site activation and maintenance activities across all study phases. This role demonstrates greater autonomy and ownership, with accountability for assigned projects and deliverables. The PC II ensures timely and accurate completion of site-level and project documentation, proactive communication, and compliance with study timelines.
This role is perfect for you if:

- You have an experience in project administration and clinical research;

- You want to work in a collaborative environment;

- You want to have an impact in a fast-growing company.

RESPONSIBILITIES

More specifically, the Project Coordinator II:

- Lead assigned site activation activities, ensuring delivery within established timelines and quality standards.

- Coordinate, collect, review, and approve essential regulatory and clinical trial documents from investigator sites.

- Act as the primary point of contact for assigned sites on operational and administrative matters.

- Communicate effectively with internal teams (e.g., Clinical Operations, Regulatory, Data Management) to align priorities and address issues impacting activation or maintenance.

- Identify potential risks or delays in site activation and escalate to the Project Manager as appropriate.

- Ensure that essential documents are accurate, complete, and compliant for first-pass review and site activation.

- Maintain up-to-date information in the CTMS, eTMF, and other tracking tools.

- Prepare meeting minutes, study trackers, and reports for internal and client updates.

- Support ethics committee submissions and country-specific regulatory requirements when applicable.

- Coordinate training assignments and maintain documentation for project-specific training activities.

- Prepare and distribute study correspondence, site communications, and tracking documentation.

- Manage logistics related to investigator meetings, study supplies, and ISF distribution.

- Participate in audits and inspections, providing relevant documentation and supporting responses to findings.

- Contribute to process improvements, best practice documentation, and SOP compliance initiatives within the Project Coordination team.

- Provide guidance to junior coordinators on standard processes and administrative activities

Requirements
IDEAL PROFILE

- Bachelor’s degree in a field relevant to clinical research or equivalent experience.

- 1 to 2 years of experience in clinical research, preferably in a CRO, biotech, or pharmaceutical setting.

- Sound understanding of GCP, ICH guidelines, and clinical documentation standards.

- Strong interpersonal and organizational skills, with the ability to prioritize and manage multiple tasks.

- Excellent written and verbal communication skills in English; bilingualism an asset.

- Demonstrated ability to work independently and collaboratively within cross-functional teams.

- Good knowledge of good clinical practices, and applicable Health Canada and Food and Drug Administration (FDA) regulations/guidelines.

Our company
The work environment

At Indero , you will work with brilliant and driven colleagues. Our values are collaboration, innovation, reliability and responsiveness. We offer a stimulating work environment and attractive advancement opportunities.

In this position, you will be eligible for the following perks:

- Flexible work schedule

- Permanent full-time position

- Company benefits package

- Ongoing learning and development

- Home-based position

About Indero

Formerly known as Innovaderm, Indero is a world-renowned expert and clinical research leader in dermatology. We have more than two decades of experience serving a broad range of indications, patient populations, administration routes, and drug classes, and a global footprint.

Indero is a dual-focus CRO for dermatology and rheumatology, with 25+ years’ experience in clinical research and trial delivery.