Program Manager

Who We Are

At Bluehost, we believe all small businesses deserve the opportunity to succeed online. Our mission is to give small businesses the confidence to think big. We're the all-in-one platform for small businesses to grow online with powerful simplicity, premium performance, smart tools and human support.
The Program Manager plays a critical role in driving the successful execution of strategic product initiatives across the organization. This role serves as the connective tissue between Product, Engineering, Design, Operations, and Go-to-Market teams, ensuring alignment from strategy through delivery. The ideal candidate combines strong program management expertise with a background in product management and engineering, enabling them to navigate technical complexity, influence decision-making, and accelerate business outcomes.
What you’ll do & how you’ll make your mark.

Product & Program Leadership

- Lead complex, cross-functional product and technology initiatives from concept through launch and adoption

- Partner with Product and Engineering leaders to translate business objectives into executable plans and measurable outcomes

- Drive alignment across stakeholders, balancing customer needs, technical constraints, and business priorities

- Help define and operationalize processes that improve product development velocity and predictability

Strategic Planning & Roadmap Execution

- Collaborate with Product Management to support roadmap planning, prioritization, and delivery sequencing

- Ensure dependencies, resource needs, risks, and trade-offs are identified and addressed proactively

- Facilitate quarterly and annual planning processes across Product and Engineering organizations

- Monitor initiative progress against business goals, milestones, and success metrics

Cross-Functional Delivery

- Coordinate execution across Product, Engineering, UX, Marketing, Operations, and Customer-facing teams

- Drive accountability for deliverables while maintaining focus on customer impact and business value

- Remove obstacles, resolve cross-team dependencies, and enable teams to deliver efficiently at scale

- Support launch readiness activities and post-launch performance reviews

Technical Program Management

- Partner closely with engineering teams to understand architecture, platform investments, and technical dependencies

- Facilitate discussions involving system design, technical debt, scalability, reliability, and platform modernization

- Ensure technical initiatives remain aligned with product strategy and organizational objectives

- Translate complex technical concepts into clear business context for executive and non-technical stakeholders

Stakeholder Communication & Reporting

- Build executive-level visibility into program health, roadmap progress, risks, and key decisions

- Develop concise status updates, business reviews, and leadership presentations

- Drive governance processes and decision-making frameworks for strategic initiatives

- Proactively escalate risks and provide actionable recommendations

Process, Tools & Continuous Improvement

- Own and maintain program artifacts, roadmaps, project plans, and documentation within Jira and Confluence

- Establish and enforce best practices for work management, sprint planning, dependency tracking, reporting, and documentation across Product and Engineering teams

- Develop dashboards, reports, and workflow processes that provide visibility into roadmap progress, delivery health, and team performance

- Drive improvements in planning, estimation, prioritization, and execution processes

- Champion data-driven decision-making and operational excellence across Product and Engineering teams

Who you are & what you’ll need to succeed.

- 5-7+ years of experience in Program Management within SaaS, hosting, cloud, eCommerce, FinTech, or technology-driven organizations

- Demonstrated success driving operational rigor, visibility, and scalable ex