Program Director, Federal

ABOUT ABRIDGE

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.

Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.

We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.

Abridge is embedded in 250+ health systems and expanding rapidly across the federal healthcare ecosystem. The Federal program is one of the most consequential and complex programs in the company, spanning clinical deployment, enterprise IT, government contracting, product integration, and policy. This role owns the success of the program at large.

The Program Director is the operational center of gravity for the federal program. You are responsible for the overall health and forward momentum of key federal partnerships — and for ensuring that every team touching the program is rowing in the same direction. At the heart of this role is a genuine commitment to the mission: improving the lives of clinicians and the patients they serve. That mission is not a backdrop; it is the lens through which strategy is set, trade-offs are made, and progress is measured.

You hold the picture across commercial, product, clinical, engineering, legal, and government affairs, and are accountable for driving alignment, surfacing risk, and ensuring the right people are working on the right things at the right time. You translate strategy into execution, create clarity where there is ambiguity, and serve as the connective tissue that keeps a complex, multi-stakeholder program moving with purpose.

This is a role for someone who has run complex programs before and knows the difference between keeping a tracker current and actually moving a program. You will have a lot of surface area to cover and not a lot of hand-holding. You will need to evolve operating rhythms as the program matures, earn trust with senior internal and external stakeholders, and be the person who knows where everything stands.

This role reports to the Head of Partner Success.

What You’ll Do
Mission-driven leadership and cross-functional alignment
Ensure that every internal team contributing to the federal program — product, clinical, commercial, engineering, legal, and government affairs — understands the strategy, is aligned on goals, and is working in a unified direction. Ground cross-functional priorities in the mission to serve clinicians and patients, and hold that mission as the north star when navigating trade-offs, resolving friction, or making day-to-day decisions. Create the clarity teams need to execute with confidence, and proactively resolve misalignment before it becomes drag.

Program operations and rhythm
Design and run the operating cadence for the federal program, including weekly cross-functional syncs, dependency tracking, quarterly planning cycles, and exec-level reporting. Maintain the single source of truth on strategy, delivery status, outcomes, and goals — ensuring the full team has a shared understanding of what we are working toward, where we stand, and what needs to change. Translate program status into clear, action-oriented communication for internal leadership and federal stakeholde