Program Director

Type of Requisition:
Regular
Clearance Level Must Currently Possess:
None
Clearance Level Must Be Able to Obtain:
None Public Trust/Other Required:
MBI Full 5C (T3)
Job Family:
Program Delivery and Execution Job Qualifications:
Skills:
Affordable Care Act (ACA), CMS, Program Management Certifications:
None Experience:
10 + years of related experience US Citizenship Required:
No
Job Description:

We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important.

GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being rusted to deliver your best every day.

We think. We act. We deliver. There is no challenge we can’t turn into opportunity. And our work depends on a Program Director joining our Premium Stabilization Program (PSP) team remotely to support the Centers for Medicare and Medicaid Services (CMS). Work visa sponsorship will not be provided for this role.

At GDIT, people are our differentiator. As the Program Director supporting CMS, you will be responsible for the overall performance, management, and success of the PSP program, supporting the Marketplace, Premium Stabilization, and No Surprises Act programs. This role requires extensive experience overseeing complex, multi-task, multi-stakeholder projects; deep familiarity with CMS programs; and strong administrative, fiscal, supervisory, and strategic leadership capabilities. The PSP Program Director operates within a cybersecurity-aware environment and coordinates effectively with CMS, subcontractors, and internal functional teams. In this role, a typical day will include:

- Assuming full responsibility for contract and program performance, including strategy, execution, and compliance.

- Directing and overseeing all program activities across multiple programs and teams, such as PMO, Security, Infrastructure, Help Desk, Data, and BA/Test teams.

- Leading multi-task, multi-discipline projects, ensuring resource alignment, timeline adherence, and quality delivery.

- Providing administrative and fiscal management oversight, ensuring responsible control of funds and resource utilization.

- Supervising technical and administrative personnel, including subordinate managers; assigning schedules; enforcing work standards; reviewing work discrepancies.

- Serving as primary liaison to CMS, maintaining proactive communication, coordination, and responsiveness.

- Negotiating tasks, clarifying requirements, and resolving issues with CMS, issuers, auditors, contractors, and subcontractors.

- Managing and monitoring subcontractor activities, ensuring work quality, alignment with standards, and adherence to timelines.

- Overseeing vendor management and collections operations, including financial data handling, billing, payment tracking, outreach, and compliance coordination with systems such as HIGLAS, Pay.gov, EPS, MIDAS, and OPERA.

- Operating within a cybersecurity-compliant, FedRAMP-certified environment involving Salesforce, AWS, Bulk API processes, secure data exchanges, and multiple external integrations (CMS Portal, HIOS, MATS, HIGLAS, EPS, MIDAS, Opera).

- Maintaining comprehensive program documentation; oversee development of user training, communications, webinars, and outreach materials.

- Supporting operational metrics reporting, help desk analytics, and continuous improvement.

- Expanding program integrity and analytical sophistication by strengthening data-driven capabilities (including areas such as enhanced FWA detection) to proactively identify risks and improve overall program performance.

- Advancing operational maturity through streamlined processes, automation, and scalable frameworks that increase efficiency, consistency, and adaptability across all PSP functions.

- Deepen strategic pa