Principal Technical Product Manager, Content Platform
Job Description
Arc XP is a cloud-based digital experience platform that helps enterprise companies, retail brands, and media and entertainment organizations create and distribute content, drive digital commerce, and deliver powerful multichannel experiences. A division of The Washington Post, Arc XP has powered the digital transformation of customers across the globe, currently serving more than 1,500 sites in 25 countries that reach more than 1.5 billion unique visitors monthly.
Built 100% on AWS, the Arc platform employs a microservice architecture with a headless, API-first approach to content management. All of our software teams use DevOps to deliver and maintain products. Our processes are lightweight, which allows our teams to innovate quickly to bring new ideas to market. New features and products are deployed to our customer base every day.
We are looking for a Principal Product Manager who can shape the future of how content is created, structured, and delivered in an AI-native world. This role sits at the intersection of headless content management, intelligent automation, and platform strategy. You will own the product vision for our Content Platform, defining how AI capabilities are woven into the content lifecycle—from authoring and enrichment to orchestration and multichannel delivery. You'll work closely with our Content Creation, Cloud Platform, and Developer Experience teams to build the next generation of tools that empower both human creators and AI agents to produce, manipulate, and distribute content at scale.
As a principal-level Product Manager, you'll operate as a fractional PM across several pods in the content platform space simultaneously, threading a coherent product thesis through related missions rather than going deep on any single pod's backlog. You'll set direction across those pods, mentor other product managers, and own the strategic narrative for where the content platform is going—not just the next quarter, but the next several years.
This isn't about bolting AI onto an existing CMS. We're rethinking what a content platform looks like when AI is a first-class participant in the content supply chain, and we need someone who has a clear, opinionated vision for that future.
What Motivates You
-
You think in systems and see content platforms as orchestration layers, not just storage and retrieval.
-
You get energized by the ambiguity of defining new product categories at the intersection of AI and content.
-
You believe in the empowered product team model, where engineering, design, and product work as true partners in discovery and delivery, not a feature factory.
-
You're comfortable supporting multiple pods simultaneously as a fractional PM, holding the broader product thesis in your head and pulling threads together across related missions rather than living inside one pod's backlog.
-
You're passionate about lean product development—validating assumptions early, learning fast, and shipping incremental value rather than big-bang releases.
-
You want to shape how enterprises create and deliver content over the next five years, not just optimize what exists today.
-
Comfortable leading through influence across engineering, design, and go-to-market teams.
-
You already use AI tools in your daily workflow—for research, writing, analysis, prototyping, or decision-making—and you're excited about pushing those boundaries further because you believe the best way to build AI-powered products is to live the workflow yourself.
How You'll Support the Mission
-
Define the long-term vision and product strategy for Arc's Content Platform, establishing how AI transforms content creation, management, orchestration, and delivery.
-
Lead the evolution of AI-native content capabilities by identifying opportunities to embed intelligent automation throughout the content lifecycle while balancing customer needs with long-term platform strategy.
-
Drive the evolution of Arc's conte