Principal Agentic Architect - 11385
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
Impact of the Forward Deployed Engineer at Coupa:
The Forward Deployed Engineer (FDE) is the technical engine of Coupa’s AI Transformation. Sits at the intersection of Generative AI Engineering, Complex Workflow Orchestration, and Enterprise Systems Integration. Responsible for breaking down complex spend friction into logical state-machine workflows , utilizing Coupa Compose to orchestrate data, SLAs, AI agents, and business rules across heterogeneous environments.. You translate high-level "intents" defined by the Business Consultant into functional, interconnected AI solutions that drive measurable business outcomes. As a "forward deployed" resource, you act as the critical technical link between customer requirements and Coupa Product Management.
What You'll Do:
- 1. AI Engineering & Agentic Orchestration
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Agent Studio Mastery: Own the build, configuration, and rapid prototyping within Coupa Agent Studio; utilize "Agent Creativity" to expand platform capabilities beyond standard out-of-the-box features.
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Prompt & Model Engineering: Specialized in AI Prompt Configuration and Model Tuning; possess the critical ability to identify when an agent is "hallucinating" and apply technical guardrails to ensure "Golden Standard" accuracy.
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Multi-LLM & Tool Fluency: Fluent in multiple AI solutions and frameworks beyond Coupa (e.g., Claude, OpenAI, MCP, LangChain) to architect the most effective "Best-of-Breed" agentic workflows.
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Architect Extensibility (Embedded UI Assistant & MCP): Design and deploy Coupa's open extensibility frameworks. Enable the Embedded UI Assistant (via Open Assistant Framework) to integrate external AI into the Coupa UI, and leverage the Model Context Protocol (MCP) to allow external enterprise orchestrators to securely execute Coupa actions.
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Agent-to-Agent Communication: Design the logic and hand-off protocols that allow multiple agents to collaborate autonomously on complex, multi-step workflows.
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Process State Machine Design: Decompose highly complex, multi-step procurement and finance challenges into deterministic, resilient workflow logic. Account for multi-tiered routing, operational SLAs, real-time data transformations, and asynchronous exception-handling threads.
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UX Alignment & Adoption Engineering: Own the user journey within Tonkean (Smart Intake & Orchestration). Ensure that data extracted by agents maps seamlessly to intuitive, personalized frontend fields, eliminating change management overhead and driving process adoption.
2. Integration & Technical Leadership
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Full-Suite API Mastery: Leverage deep technical API knowledge to ensure secure, low-latency data exchange between AI agents and 3rd-party enterprise ecosystems (ERP, CLM, CRM).
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Security & Risk Alignment: Partner directly with customer IT teams to resolve security questions, risk assessments, and technical feasibility blockers, ensuring all builds meet enterprise-grade standards.
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Consumption