Pre-sales Specialist

Since 2012, our client has been developing a scalable SaaS platform and a range of digital products, establishing itself as a reliable partner in the global iGaming industry. The company specializes in turnkey and white-label solutions for iGaming operators, integrating leading gaming providers, payment systems, and operational tools into a unified ecosystem. With over 400 professionals across Central and Eastern Europe, the company continues to expand its international presence and deliver innovative solutions to operators worldwide.

About the Role

We are looking for a proactive Inbound Sales Specialist to join a newly established Pre-Sales team and become the first point of contact for inbound leads. The role focuses on lead qualification, client communication, and ensuring that high-potential prospects are efficiently transferred to the Sales team.

Responsibilities
- Process inbound leads from website forms, chatbots, email, and other channels
- Qualify prospects based on business needs, budget, geography, licensing status, and project stage
- Gather and verify client information, including company details, target markets, and technical requirements
- Conduct initial communication via chat, messengers, and email
- Manage follow-up activities and maintain engagement with prospects
- Maintain accurate CRM records and sales documentation
- Schedule meetings and transfer qualified opportunities to Sales Closers
- Support lead conversion goals and maintain high response standards