Portfolio Lead
3Pillar is an AI transformation partner on a mission to help enterprises build the AI-native products and intelligent agents that will define the next era of business. With teams across North America, Europe, Latin America, and Asia, we work with the most ambitious companies in financial services, healthcare, media, and technology — helping them move faster, modernize boldly, and compete on their own terms. Our HelixAI platform and Helix Pods delivery model put our engineers at the center of real agentic transformation — doing work that is open, portable, and built to last. We are building the future of enterprise AI.
We're hiring Principal Client Partners to own and grow a portfolio of accounts with true founder-level ownership. This is a role for someone who runs their own book like a business — driving revenue growth across both existing accounts and new logos, with the agency and hustle to make things happen without a lot of structure around them.
Job Description:
The Portfolio Lead is the senior executive accountable for the overall success, growth, profitability, and delivery excellence of a portfolio of strategic accounts within a business vertical (approximately $40–50M in annual revenue). The role owns the portfolio as a business, balancing commercial performance, client success, AI-enabled transformation, operational excellence, and talent development.
Leading a team of Product Delivery Directors (PDDs) and Product Delivery Managers (PDMs), the Portfolio Lead partners closely with Client Partners, Practice Leaders, Architects, and Executive Leadership to drive profitable growth, strengthen executive client relationships, and establish 3Pillar as the trusted partner for AI-native product engineering.
Responsibilities:
Portfolio & P&L Leadership
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Own the overall financial performance of a $40–50M portfolio , including revenue growth, contribution margin, utilization, billability, and profitability.
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Drive portfolio forecasting, resource planning, and financial governance to maximize business performance.
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Proactively identify and mitigate commercial, delivery, and renewal risks.
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Optimize portfolio economics through operational efficiency, resource allocation, and delivery excellence.
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Lead portfolio business reviews and establish governance that drives accountability and predictable outcomes.
Strategic Client Partnership & Commercial Growth
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Serve as the executive delivery sponsor for strategic client relationships.
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Act as the primary escalation point for executive client stakeholders.
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Partner with Client Partners to develop account growth strategies, expansion plans, executive engagement plans, and renewal strategies.
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Participate in executive client meetings, solutioning workshops, and strategic business reviews.
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Contribute to large pursuits, proposals, and commercial negotiations by bringing delivery, technology, and AI expertise.
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Position 3Pillar as a strategic product and AI transformation partner rather than a traditional services provider.
Delivery Excellence
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Own successful execution across both Fixed Price and Time & Materials engagements.
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Ensure projects are delivered with excellence across quality, scope, schedule, predictability, and financial performance.
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Drive consistent delivery governance, risk management, staffing, and operational discipline across all accounts.
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Monitor portfolio delivery KPIs and implement continuous improvement initiatives.
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Resolve complex delivery challenges while maintaining client confidence and business objectives.
Agentic Workflow & AI Transformation Leadership
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Champion the adoption of the Agentic SDLC across the portfolio.
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Embed AI agents throughout the Software Development Lifecycle to improve engineering productivity, quality, and delivery velocity.
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Drive portfolio-wide adoption of AI-enabled engineering practices and intelligent automation.
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Establish KPIs that measure AI adoption, pro