Polish-Speaking Customer Expert - Remote from Greece

What you will do

- Deliver exceptional customer service.

- Perform troubleshooting.

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Call, collect and analyze customer feedback.

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Escalate cases when necessary and follow up to guarantee customer satisfaction.

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Show empathy and professionalism in every interaction, whether written or verbal.

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Manage customers and support them with a premium experience.

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Collaborate with internal teams to resolve cases quickly and efficiently.

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Consistently meet performance targets and quality standards.

What you will bring

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Excellent Polish language skills .

- Very good English communication skills.

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Previous experience in customer service, ideally in a premium or luxury brand.

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Strong interpersonal skills with the ability to handle sensitive cases.

- Good computer literacy.

- Familiarity with CRM systems is a plus.

- Bachelor’s degree preferred.

What we offer

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Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process.)

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Competitive monthly salary (14 salaries per year)

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Health care benefits and numerous other discounts

- Full training by certified instructors

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Professional growth & development opportunities

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Special events as well as community & social responsibility initiatives

- Free online Greek language courses

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State-of-the-art premises, providing a great working environment with relaxing break areas

Originally posted on Himalayas