Payment Accuracy COB Specialist 2
Overview
A Payment Accuracy, Coordination of Benefits (COB) Specialist 2, is a member of the greater Coordination of Benefits Business Unit (BU). Coordination of Benefits involves situations in which an individual is covered by two or more health plans.
The Payment Accuracy, Coordination of Benefits (COB) Specialist 2 position is essentially a subject matter expert (SME), provides innovation to introduce new ideas, research as well as creative thinking. This individual will have the opportunity to demonstrate multi-client outcomes and impact. This individual will not only audit advanced data but will be responsible for quality checks, exports, appeals, comp intel, etc., to enhance both Cotiviti and the Clients.
This position will have responsibility for moderate to more complex audit projects, executed with a high degree of autonomy for independent thinking and responsibility.
Responsibilities
- Collaborates when available with all levels of the business upon assigned projects and deliverables.
- Produces knowledge as a Subject Matter Expert (SME) providing knowledge share to Specialists and Specialist 1’s to gain experience within their assigned roles.
- Introduces new ideas, research, and creative thinking through an innovative scope.
- Operates with the distribution of inventory and isolation to designate and distribute filters, queries, and/or call assignments to team members.
- Working with multi–clients to produce impact and outcomes, this individual will have advanced auditing skills as well as the ability to perform quality checks, export, appeals, comp intel, etc.
- Has an in-depth understanding of Centers for Medicare and Medicaid Services (CMS) and National Association of Insurance Commissioners (NAIC) guidelines to establish the correct order of liability.
- Has the ability to independently member select in Cotiviti tools, with a full understanding of client parameters.
- Demonstrates advanced level of understanding of query and filter construction to identify opportunities.
- Utilizes Cotiviti audit tools (Recovery Management System (RMS), COB Tracker, specific client systems) to complete member investigations.
- Creates detail-oriented, accurate notes in Cotiviti audit tools and/or client tools throughout the member investigation.
- Meets or exceeds standards of production and quality as identified by compliance and regulatory guidelines and set forth by the Team Lead and/or Manager when reviewing concept and claim identifications for the client.
- Prepares and evaluates responses to client disputes both internally and externally within the Business Unit as needed.
- Identify and solve problems by identifying errors and overpayments for our healthcare clients.
- Identifies opportunities for continuous improvement for efficiencies within reporting and streamline research processes.
- Has an in depth understanding of Cotiviti policies & procedures, and external regulatory requirements and performs duties in accordance with such regulatory requirements.
- Has an advanced understanding of the healthcare industry, as well as proven track record of delivering results.
- Assures confidentiality and security of all data, adhering to all HIPAA (Health Insurance Portability and Accountability) laws and requirements. Demonstrates the skills, knowledge, and ability to ensure that our environment is a safe one, complying with industry standards.
- Has ability to take responsibility for outcome, whether positive or negative and apply learning as applicable.
- Integrates information from various sources and considers broader context.
- Creates innovation to enhance the standard operating rhythm finding new pathways to complete work expectations.
- Actively seeks information to understand rationale and provide exceptional results beyond basic standards.
This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of r