Patient Engagement Manager

Curewiki operates a patient-initiated clinical research discovery platform live across Europe. Patients find and self-pre-screen for research opportunities themselves, and patient organisations are the backbone of the trust that makes that possible. Belgium, France, and the Netherlands are our home markets: the network is real, the commercial opportunities on top of it (panels, surveys, advisory boards) are growing, and the market now needs a dedicated owner.

We're looking for a mission-driven and autonomous Patient Engagement Manager to own the Belgian and Dutch patient organisation network. Reporting to the Head of Partnerships, you'll put patients at the center of Curewiki's growth in Belgium, France, and the Netherlands: from outreach and co-creation of content to activating patient organisations behind commercial opportunities. You'll grow and maintain the partner network in your markets, develop trusted collaborations, and make sure the patient-initiated framing holds in everything we do.

Your responsibilities:

Patient organisation partnerships & relationship management
- Lead outreach and relationship-building with patient associations across conditions in BeNeFra
- Build new relationships with patient organisations aligned to Curewiki's target conditions, continuously growing the partnership pipeline
- Maintain and deepen relationships with organisations already in the network: regular contact, platform training, and involvement in new product developments and opportunities
- Build capacity within patient organisations so they can engage confidently and sustainably over the long term

Commercial opportunity support
- When commercial opportunities arise in BeNeFra (panels, surveys, advisory boards), own the patient engagement strategy for that opportunity
- Contact and mobilise the relevant patient organisations to support the opportunity
- Manage and nurture the opportunity through to delivery, in close coordination with Customer Success

Organic growth & patient marketing
- Develop campaigns with patient orgs (newsletters, webinars, social media) to attract, inform, and retain patients on the Curewiki platform in Dutch and French, using AI tools to produce more without losing the human tone patients trust
- Write and adapt clear, accessible content for community channels, in partnership with internal teams
- Help maintain consistent messaging across touchpoints to protect patient trust