Overnight Veterinary Care Coordinator | Customer Care Representative
Overnight Veterinary Care Coordinator (Remote) | 10 PM–6 AM
Heartstrings Pet Hospice | Fully Remote | Third Shift
Heartstrings Pet Hospice is hiring a compassionate Overnight Veterinary Care Coordinator to support pet families during our 10:00 PM–6:00 AM third shift .
This Fully Remote Veterinary Customer Service Care Position is ideal for someone with experience in Customer Service, Veterinary Reception, Healthcare Scheduling, Client Support, Funeral Home Reception or Funeral Home Assistants who is comfortable helping families through sensitive and emotional situations.
Heartstrings provides in-home pet hospice, quality-of-life support, and end-of-life veterinary care to families across the United States.
Compassion. Dignity. Respect.
What You'll Do
- Answer incoming calls from pet families during the 10 PM–6 AM overnight shift
- Provide calm, compassionate support during emotional and end-of-life conversations
- Explain Heartstrings services and appointment availability
- Gather and accurately document pet and family information
- Schedule in-home veterinary appointments
- Support families with hospice, quality-of-life, and end-of-life care questions
- Coordinate with veterinarians and internal team members
- Maintain accurate records and meet quality, attendance, and performance standards
This role requires you to be in the United States. If that means relocating or flying in, it is worth checking fares before you commit to a start date.
Compare flights and hotels →Get remote veterinary care services | full-time jobs like this by email
10 hand-picked jobs, one email a day. No spam, unsubscribe anytime.
Similar for you
Get 10 hand-picked remote jobs like this one in your inbox every morning. One email a day, matched to what you browse. No spam, one-click unsubscribe.
No thanks — continue to the application ↗