Network Support Engineer - Fully Remote | Upto $70/hr

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Network Engineer - Data for Autonomous Systems annotation
Type: Contract
Compensation: $50–$70/hour
Location: Remote
Commitment: 30–40 hours/week
Role Responsibilities

- Review real-world data from deployed networks, including logs, configs, telemetry, and event streams.

- Label and classify network behaviors, issues, anomalies, and incident patterns.

- Help define schemas and structure for large-scale data pipelines that downstream ML models will train on.

- Collaborate with client teams to ensure data accuracy and relevance.

- Work independently and asynchronously to meet deadlines while improving AI model performance .

Qualifications

Must-Have

- Experience as a Level 3 / Tier 3 / Principal Support Engineer with on-call rotation, RCAs, and final escalations.

- Hands-on experience with end-customer enterprise networks, including switches, APs, and firewalls.

- Proficiency in Wi-Fi/wireless technologies, including Cisco WLC , Aruba , Meraki , 802.1X/RADIUS , and wireless troubleshooting.

- Ability to perform packet-level troubleshooting with Wireshark , tcpdump , and SPAN captures.

- Authorization to work in the US or Canada without sponsorship.

Compensation & Legal
- 1099 contract paid to a personal account.

Application Process (Takes 20–30 mins to complete)

- Upload resume

- AI interview based on your resume

- Submit form

Resources & Support

- For details about the interview process and platform information, please check:

- For any help or support, reach out to:

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Originally posted on Himalayas