Midwest Sales Account Manager

SUMMARY

The Midwest Area Sales / Account Manager is a full-time remote role responsible for developing and managing customer accounts across the Midwest region. This role includes identifying and qualifying new leads, promoting Ladish Valves' product portfolio, and building long-term relationships with distributors, end users, and other stakeholders.
ESSENTIAL DUTIES AND RESPONSIBILITES

- Conduct regular customer outreach via phone, email, and on-site or virtual meetings.

- Prepare and deliver quotations and technical proposals.

- Manage project document flow and follow up to secure orders.

- Monitoring market trends, coordinating with internal teams on pricing, delivery, and technical inquiries, and maintaining accurate account records in CRM or other sales tools.

- Support customer satisfaction initiatives, resolve service issues promptly.

- Represent the company at regional industry events and trade shows as needed.

QUALIFICATIONS

- Strong account management and customer satisfaction skills, with a track record of building and sustaining long- term client relationships.

- Demonstrated customer service capabilities, including responsiveness, problem-solving, and follow-through on inquiries and orders.

- Experience with lead generation and pipeline development, using CRM tools and structured sales processes.

- Clear and professional communication skills, both written and verbal, with the ability to explain technical products to diverse audiences.

- Background in industrial, mechanical, or valve-related sales is highly beneficial; familiarity with refinery, chemical, or petrochemical markets is a plus.

- Ability to work independently in a remote setting, manage territory travel, and organize time and priorities effectively.

- Bachelor's degree in business, engineering, or a related field preferred, or equivalent combination of education and industry experience.

- Proficiency with standard office software, ERP and CRM platforms, and basic data analysis for sales reporting and forecasting.

Originally posted on Himalayas