Medical Consultants - Specialists

This is a remote position.

The Speciality Medical Consultant/ Doctor will provide safe, patient-centered primary healthcare consultations through the telemedicine pathway. The physician will assess patient concerns, provide clinical advice, prescribe treatment when appropriate, identify red flags, and facilitate referrals to appropriate super-specialists or referral healthcare facilities.
Key Responsibilities
1. Teleconsultation

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Conduct Teleconsultations through the NAS pathway.

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Review patient symptoms, medical history, consulting primary physician’s notes, and available clinical information before or during consultation.

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Assess patients appropriately within the scope and limitations of telemedicine.

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Communicate clearly and empathetically with patients and doctors.

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Ask relevant clinical questions and provide appropriate medical advice.

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Maintain professional standards throughout every consultation.

2. Clinical Assessment & Management

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Diagnose and advise on the referred medical conditions within the physician's scope of practice.

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Review available vital signs, reports, images, and other relevant information shared by the patient, health workers and consulting primary care physicians.

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Prescribe medicines, investigations, or other treatment when clinically appropriate and legally permissible.

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Provide clear instructions regarding medication, dosage, duration, precautions/advice, and follow-up.

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Educate patients regarding preventive healthcare and healthy practices.

3. Identification of Red Flags & Emergency Escalation

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Identify symptoms requiring urgent or emergency medical attention.

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Immediately advise appropriate emergency care or hospital referral when required.

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Ensure patients understand when and where to seek further care.

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Avoid managing cases remotely when an in-person examination is clinically necessary.

4. Referral & Specialist Coordination

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Refer patients to appropriate specialists based on clinical assessment.

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Provide appropriate referral advice and follow-up recommendations.

5. Clinical Documentation

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Maintain accurate and complete electronic consultation records.

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Document presenting complaints, relevant history, assessment, diagnosis, treatment/advice, investigations, referrals, and follow-up.

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Ensure prescriptions and clinical notes are complete and legible.

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Maintain patient confidentiality and comply with applicable data-protection requirements.

6. Patient Follow-up

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Recommend appropriate follow-up timelines.

- Review follow-up cases when assigned.

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Monitor patients requiring continued care or referral.

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Escalate cases where the patient's condition is worsening or additional clinical evaluation is required.

Quality & Compliance Responsibilities
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Follow NAS clinical protocols, SOPs, and telemedicine guidelines.

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Practice within the physician's professional scope and applicable regulatory requirements.

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Maintain patient privacy and confidentiality.

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Follow appropriate prescription and documentation standards.

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Participate in clinical audits, quality reviews, and case discussions.

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Report clinical, technical, or patient-safety incidents through the defined escalation mechanism.

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Support continuous improvement of the WhatsApp consultation pathway.

Requirements
Educational Qualifications

- MBBS + MD / DNB/ Fellowship from a recognized medical institution.

- Additional certifications/ fellowships/ qualifications in the respective speciality.

- Valid medical registration with the applicable medical council/authority.

Experience
- 1-5 years of experience in Speciality Practice / Residency preferred.

- Previous experience in Telemedicine & digital healthcare will be an advantage.

- Experience handling patients through digital healthcare platforms is preferred.

Required Competencies
- Strong clinical assessment and decision-making skills.

- Excellent typing and verbal communication.

- Ability to communicate medical information in simple, patient-friendly language.

- Good digital literacy.

- Strong documentation skills.

- Patient-centered approach.

- Ability to recognize clinical red flags.

- Strong referral and escalation judgment.

- Professionalism, empathy, and confidentiality.

- Excellent command on Spoken Marathi.

Benefits

- Remote working

- Flexible working hours

- Great work culture

Originally posted on Himalayas