Managing Director (Pallas Epos Group)
Job Description:
Managing Director (Pallas Epos Group)
Role Purpose
The Pallas Epos Group Managing Director is accountable for the end-to-end performance, restructuring, integration and optimisation of a portfolio of underperforming or strategically constrained software businesses.
The role is responsible for operating a consolidated group of brands characterised by low growth, aged technology platforms, and high embedded payments monetisation potential.
A core requirement of the role is the rapid and effective integration of newly acquired entities, including full operating model transition and leadership consolidation.
Scope of Responsibility
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Full P&L ownership across all brands within the Pallas Epos Group.
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Leadership of a consolidated operating structure across multiple acquired and legacy brands.
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Ownership of end-to-end acquisition integration lifecycle.
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Oversight of functional leaders:
- Group Operations Director
- Group Commercial Director
- Group Technical Director
Key Accountabilities
1. Portfolio Performance & Profitability
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Deliver EBITA improvement across all group entities.
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Drive cost discipline and remove non-essential operating spend.
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Shift operating model towards high-margin, low-complexity service delivery.
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Manage brands under a “retention and profitability first” strategy.
2. Acquisition Integration (Critical)
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Lead end-to-end integration of all newly acquired entities into the Pallas Epos Group.
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Execute rapid transition from standalone business to centralised operating model.
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Remove or rationalise legacy leadership structures.
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Align all functions (sales, ops, support, finance, tech) to group standards.
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Deliver integrations within defined timeframes with minimal disruption to revenue.
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Capture early value post-acquisition:
- Cost synergies
- Payments rollout
- Commercial restructuring
3. Payments Strategy Execution
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Maximise payment processing penetration through VMS across all brands.
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Identify and execute rapid migration opportunities to group payment solutions.
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Increase ARPU through payments-led monetisation.
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Ensure payments is embedded as a core commercial proposition.
4. Commercial & Customer Management
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Improve net revenue retention across low-growth and declining customer bases.
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Implement pricing optimisation and commercial guardrails.
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Rationalise product and customer segmentation.
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Arrest customer churn and extract maximum lifetime value.
5. Operating Model Transformation
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Remove duplicated senior leadership across acquired businesses.
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Transition all brands to a centralised leadership and functional model.
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Standardise operating processes across:
- Customer support
- Finance
- Sales
- Delivery
6. Technology & Product Strategy
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Operate legacy platforms under a “maintain, not invest” framework.
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Eliminate fragmented R&D activity across brands.
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Redirect all development budget into a single centralised R&D function.
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Support migration strategy to a unified platform developed using AI-enabled SDLC processes.
Key Success Metrics
- EBITA uplift across group portfolio.
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Payments penetration (% of revenue processed via VMS).
- Net revenue retention improvement.
- Reduction in operating cost base.
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Speed and effectiveness of acquisition integration.
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Time to leadership consolidation post-acquisition.
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Reduction in product/platform complexity.
Candidate Profile
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Proven experience integrating acquisitions into a centralised operating model.
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Strong track record in turnaround, restructuring or portfolio optimisation.
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Deep understanding of payments monetisation models.
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Experience operating legacy software businesses with constrained investment.
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Commercially driven, operationally rigorous.
Business Unit:
Pallas Ops Scheduled Weekly Hours:
37.5 Number of Openings Available:
1 Worker Type:
Regular Career Site:
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