Manager, Security Operations
About Us
At Cast & Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools. The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater. We are a production’s best ally every step of the way. #OneCastOneCrew
Position Overview
We are looking for a strategic and hands-on Security Operations (SecOps) Manager to lead our security operations team in protecting the endpoints, identities, email, and corporate data that power the entertainment industry's payroll and financial operations. This role is critical to detecting, responding to, and preventing security threats against the systems and data that our clients—major studios, streaming platforms, and production companies—rely on every day.
As the SecOps Manager, you will lead a team responsible for security monitoring, incident response, endpoint protection, email security, identity security and governance, and security awareness. You'll work at the intersection of security operations, threat detection, and incident management, partnering closely with IT, engineering, and business teams to ensure rapid response to threats and continuous improvement of our security posture.
This is a leadership role for someone who is equally comfortable setting operational strategy, mentoring team members, and rolling up their sleeves to investigate complex security incidents. You will manage a team of security analysts and engineers, drive our security operations maturity, lead incident response efforts, and champion a security-first culture across the organization.
Core Responsibilities
Strategic Leadership
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Develop and execute a comprehensive security operations strategy aligned with business objectives and risk tolerance
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Define the roadmap for security monitoring, detection, and response capabilities across the enterprise
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Partner with IT and infrastructure teams to embed security monitoring and controls across the systems they own and administer
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Establish and mature incident response processes, playbooks, and escalation procedures
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Own the operational security metrics—detection and response times, endpoint coverage and compliance, phishing resilience—that feed our established executive security KPI program, reporting progress to the CISO
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Participate in proofs of concept and design partnerships with emerging security vendors — particularly AI-driven technologies — helping evaluate new products and shape their roadmaps alongside security leadership
Team Leadership & Development
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Lead, mentor, and develop a team of security analysts and engineers
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Foster a collaborative, learning-oriented team culture that balances security rigor with operational efficiency
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Conduct regular 1:1s, performance reviews, and career development planning for direct reports
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Scale the team as the organization grows, including hiring and onboarding new security talent
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Provide technical guidance and remove blockers to enable your team's success
Security Operations & Incident Response
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Oversee security monitoring and SIEM operations, ensuring effective detection and alerting
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Lead incident response efforts, conducting investigations, root cause analysis, and implementing preventive measures
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Serve as the escalation point for critical and after-hours security incidents, and manage on-call rotations and escalation workflows for the team
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Manage endpoint detection and response (EDR) platforms and endpoint security posture
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Oversee email security operations including anti-phishing, anti-malware, and email ga