Manager - Partner Success & Membership Care Network Marketing

At Caris, we understand that cancer is an ugly word—a word no one wants to hear, but one that connects us all. That’s why we’re not just transforming cancer care—we’re changing lives. We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: “What would I do if this patient were my mom?” That question drives everything we do. But our mission doesn’t stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare—driven by innovation, compassion, and purpose. Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins. Position Summary Caris Detect is building a new model for early cancer detection through an expanding network of longevity clinics, concierge medical practices, employer health programs, health systems, and other strategic provider partners. The Manager, Partner Success & Membership Care Network Marketing is responsible for helping partners successfully launch, adopt, and grow their Caris Detect programs. This individual will develop scalable onboarding experiences, marketing resources, educational materials, and commercial enablement programs that simplify implementation and accelerate long-term partner success. Working closely with Commercial, Clinical Care, Product Marketing, Medical Affairs, Operations, and Customer Success, this role will translate marketing strategy into practical tools and programs that enhance the partner experience throughout the customer journey, strengthen customer relationships, and support commercial growth. This is a highly collaborative, hands-on role for an individual who enjoys building new programs, solving complex problems, and continuously improving the end-to-end Caris Detect experience for providers, practices, and patients. This is a full-time position reporting to the Vice President, Marketing – Caris Detect. Success in this role will be measured by partner adoption, onboarding effectiveness, utilization, customer satisfaction, and the ability to develop scalable programs that accelerate commercial growth. Job Responsibilities - Develop onboarding and launch programs that enable new Membership Care Network partners, including longevity clinics, concierge practices, health systems, employer health programs, and other strategic provider organizations, to successfully implement and grow Caris Detect. - Create scalable implementation resources that simplify adoption and support effective integration into partner workflows. - Represent Marketing throughout partner onboarding and implementation, ensuring marketing resources, educational materials, and customer communications support successful launches and sustained engagement. - Partner closely with Commercial and Clinical Care teams to support partner implementation, adoption, utilization, and ongoing engagement. - Identify opportunities to improve onboarding effectiveness and reduce barriers to implementation. - Develop scalable digital and print partner marketing toolkits, patient education materials, sales collateral, implementation resources, and other commercial enablement materials that accelerate adoption and utilization. - Create partner communication programs, including webinars, newsletters, educational campaigns, and customer communications, to support partner success and engagement. - Develop playbooks, case studies, best practices, and other reusable resources that can be leveraged across the expanding Membership Care Network. - Support co-marketing initiatives with strategic partners while ensuring alignment with Caris branding and compliance requirements. - Equip Commercial and customer-facing teams with the tools, resources, and information neede